Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. } Read More. The company offers services located throughout the country and we recommend it to anyone looking for an affordable cremation service. Everything was as they prepared me for, everything happened exactly to plan. Neptune's controversial history. You will receive a password and account name when you register. Completely caring respectful to everyone. She kept all the wheels moving in the right direction. California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Trust fund reports are filed with each state where we do business." 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. BBB accredited since 6/17/2002. } With a traditional funeral and burial, the body is embalmed with chemicals. Instead of suing in court, both you and the Company each agree to settle disputes (except certain small claims) only by Arbitration. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . 5260 Daniel J. Enea, Manager. Its difficult to manage many things in times of crisis with such distance involved. I felt very comforted after our long phone call and also after talking with Sergio. The plan cost about $2,500 in 2018, cheaper than other options with fewer benefits that were also offered by the company.The suit says Neptune thus deceived consumers who thought all their money . You acknowledge and agree that the Company may preserve Content. Please use this form for your request or question. Theyll be caring for my wife someday, and me as well. Please send a written notice describing the dispute to cs@scidirect-us.com. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Anna, I just wanted to thank you for the really Read More. 2023 Neptune Society. Theyll be caring for my wife someday, and me as well. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. And does it include everything? You further agree to comply with all applicable laws of the country, state or province, and locality in which you reside regarding online conduct, acceptable Content and the transmission of technical data. Neptune Society took care of my 95 year old mother Read More. Thank you for all your help and support. "@type": "Answer", I read all the support emails afterwards and they were very helpful. "@type": "Answer", Who pays the shipping charges for returns. No. A court may sever any portion of this dispute resolution provision if it finds such unenforceable. Thank you for all your help and support. "@type": "Answer", - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . When it comes, those left behind are in for a rough time. According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the . "@type": "Question", Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. },{ "@type": "Question", The popularity of being cremated continues to rise year after year. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. ", },{ In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. Our appreciation is great and well never forget it. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Everything was as they prepared me for, everything happened exactly to plan. "acceptedAnswer": { At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. } Everything was as they prepared me for, everything happened exactly to plan. My experience with the Plano Neptune staff has been wonderful. "@type": "Question", Rental casket: $400-$600. Make or schedule a payment. In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. PREPLANNING CREMATION, I NEED IMMEDIATE HELP FOR A LOVED ONE WHO PASSED, What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. to 5 PM. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. },{ You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. Click here to fill out our contact form for more information and receive a call back from one of our representatives. You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. Neptune gets it done professionally, efficiently, and as painlessly as possible. ", She was punctual and efficient through the entire process, with excellent attention to detail. 2. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. It was such a relief! Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. The chemicals enter the earth and prevent natural decomposition. Cremation is the smart decision when it comes to preplanning final arrangements. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. 15. Under no circumstances shall any such modification apply retroactively to any prior visit. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. Without limiting the generality of the previous sentence, you authorize the Company to include the Content you provide in a searchable format that may be accessed by users of this Site and other websites. You can plan and organize or choose not to. NO REPRODUCTION OR PUBLICATION. 5260 Daniel J. Enea, Manager. If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. Your parents are getting older. ", Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Ripoff Report Needs Your Help! 12. Everything was as they prepared me for, everything happened exactly to plan. My experience with the Plano Neptune staff has been wonderful. "name": "What is Pre-Need? Theyll be caring for my wife someday, and me as well. "@type": "Answer", "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." }, I was very satisfied with the services you provided. A representative will respond as quickly as possible. "text": "Generally, cremated remains are scattered at sea on a weekly basis. I live in PA and had to rely on recommendations for your service. Ill respond to anyone that wants to verify my statements. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. I was very satisfied with the services you provided. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. ", Family members may request, for an additional charge, this optional burial-at-sea service. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Ron O. "@type": "Answer", "name": "Can my ashes be separated for family members? Trident Society has provided thousands of families with affordable cremation in California for over 20 years. "@type": "Answer", Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. There are also religious reasons for ashes to. Our appreciation is great and well never forget it. Neptune Society took care of my 95 year old mother Read More. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. Your parents are getting older. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. DISCLAIMER. Anna, I just wanted to thank you for the really Read More. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the . Ron O. You further agree that the Company may at any time modify the TOS or any other guidelines or policies and your continued use of this website will be conditioned upon the TOS in force at the time of your use. The Service may provide, or third parties may provide, links to other World Wide websites or resources. Dear Carolyn, Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. EXCLUSIONS AND LIMITATIONS. All rights reserved. Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. Neptune was like a warm blanket after a cold night in the field. You can plan Read More. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. It was such a relief! The deceased is placed in a cremation chamber in a combustible container. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. The deceased is placed in a cremation chamber in a combustible container. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. } My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. 8. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. "acceptedAnswer": { } To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Online Direct Cremation Services. ", Read More. "@type": "Question", },{ This can be done with or without the familys participation. "@context": "https://schema.org", I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. } 5260 Daniel J. Enea, Manager. "name": "Is cremation smart and environmentally friendly? You can plan and organize or choose not to. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. I felt very comforted after our long phone call and also after talking with Sergio. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. You are responsible for maintaining the confidentiality and security of your account and password, and you are fully responsible for all activities that occur under your password or account, and for any other actions taken in connection with the account or password. You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. 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