Have an after-hours emergency? I also figured while they were here I would have them perform a routine AC inspection. He marked that he checked the filters, which he definitely hadn't. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. Called for service at 6:01 am, no tech on duty. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! I had to buy a new one! I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. increasing the charge for a part and adding a ************* Fee. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. 21 complaints closed in the last 12 months. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. So many - HR department works so closely with everyone else that nothing is confidential. $300 would've been the right price. Anyhow, we were desperate. Never said a word. I have a warranty so I'm forced to keep dealing with them. They did a great job. I guess they dont check their workers. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. I warn you do not use them. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. 2023 Trustpilot, Inc. All rights reserved. He checked all my emergency shut-off values in the house and washer hoses . Every time they come out to fix something and other things break. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. We also have a Tucson site. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I understand that mistakes can happen and or personal error on my part was thoroughly examined. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. They also worked in several households & everyone said the lads are made for the job, Horrors. The coupler came loose and it needed to be taped back together. Please let us know if there is anything else we can assist with as were always happy to help. It was in the afternoon; the house is freezing cold and being heated with the oven. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. I had a lower electric bill with my old a/c. Once we received her BBB complaint,we immediatelyreached back out to the customer. Finally I had to pay $700 for two capacitors. They did a good job. I called Parker and sons and they dont show that I owe any money. The department is basically understaffed. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Phone calls to management were not returned. During the week we also done get assigned breaks. According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. their response to me was they signed before doing the repair. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Parker and Sons Reviews (1203) Add a review. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. We appreciate this feedback. They were absolutely mind boggling! There are still labor laws to abide by! Juan, we agree. Cons Challenging to get quality leads and minimal commissions. 12/16/2022. There was installation all over my clothes. The electrician did not clean up, leaving the old one in the backyard. Thank you so much Jan for the great review for Andrew. Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. Parker and Sons has reached out to the customer via phone and email. Share. Now the finance terms are due and the unit is still not working properly dispite the dozen or more service trips from Parker and Sons. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. I'll be sure to pass along your kind words of praise. Bonuses are not capped. I would like to talk on two issues I faced with Parker and Sons 1. Calling Parker & Sons was the best move I ever made. Theyre always professional and friendly. Parker and Sons is a life savor. From the hourly and the bonus structure. 53 total complaints in the last 3 years. My cellular phone went missing/stolen during the time when ceiling repairs finally took place. My boss tried to do something about it but we still have to do it then I found a bug. We feel like he really took advantage of us! A free inside look at company reviews and salaries posted anonymously by employees. I never give 5 stars, they did nothing wrong to get 4. Insulating my attic was over $8,000. Stay up-to-date on current news, promotions, and industry tips. They show up on time and most importantly they know what they are doing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Luckily, my next call was to Parker & Sons. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. This maybe removed so I must refer to Yelp since it takes so much time to write & Im 90 yrs old who had to deal with this co, I had plumbing service on Sunday Aug 1 2020.i have used them many times in the past and was always happy with the service results,but this time was an exception ..the Technician Daniel Voica was the best plumber i ever had..courteous..knowledgeable and a complete professional..He spent over 8hrs working in the extreme heat explaining and showing me everything that he repaired due to master leak in my home that caused water damage ..a total asset to have on your staff ..If needed i will surely ask for him again ..the best Plumber ever!! Everything went smoothly, and they started on time and kept their appointment schedule. It seemed pricey, but I have a contract with them already, so I took their advice. Founded 1974 With Angi since September 2004. We are very happy. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. - hours vary a lot We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. It's fun environment but customers always take priority. I told my boss and she told upper management but they got mad at us. We're here to help! Small claims court should get a reply. I only want my money back from this awful company. They are curious and clean up when finished. This rating has decreased by -8% over the last 12 months. Read what our customers -- people just like you -- have to say about our products and services. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Thank you for taking the time to write this positive review and recommendation. The job got done as quickly as they could because it was a big big job. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. Company C replaced the coil for $2,100.00. Great service. Parker & Sons is amazing. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. electrician, air duct cleaning, ceiling fans. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Installers were on time and very professional. Parker & Sons were great !! Their request will take **** business days to process. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. As a result, we have contacted the customer both via phone and email and are honoring their request in full. Mike was wonderful! Well guide you through the process. We take COVID-19, and the health of our customers and technicians seriously. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. Work in an air conditioned environment; no door knocking. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. Swapping out a BASIC Home Depot chandelier (which I provided) was $600. Ive been using them for almost 9 years now and they are very trustworthy. Purchase and installation of a brand new HVAC unit was completed 6/2722. We are glad to have been there for you when you needed us most! Good company with some growing pains but they manage the best they can. Verify your email to use filters. 5.0 Kathy M. Laveen, AZ. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. Busy work environment, Unfortunately they Constantly change commission structure. Get more reviews from your customers with Birdeye. The a/c was running constantly and my electric bill was sky high. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. Stay up-to-date on current news, promotions, and industry tips. Random schedule changes which affect your life. Write a review Sign in. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! They were able to come out SAME DAY and get our AC back up and running. Be careful who you let inside your home. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Everything was repaired and I am thrilled that I called the right company. Do you clean the ductwork? Parker and Sons takes care of both the plumbing and A/C maintenance. Luckily, my next call was to Parker & Sons. Did a fabulous job. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". Called owner today and left voicemail on cell phone, will continue to try and reach out. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. WE appreciate every review we receive, good or bad. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. I agreed and yesterday was that day and NO ONE showed up. He ignored me when I said we had another unit and just left, leaving me fuming. Verify your email to use filters. They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services. There are still labor laws to abide by! Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. It cost $4000 for one guy to do a one day job. Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. - could be paid more Parker & Sons is a great company. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. Now the second issue is talking to his manager 2. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Parker & Sons is amazing. Reporter441233 Sign in to contact user. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Visit the Solution Center to Explore Articles. So sorry for the inconvenience. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. File a Complaint. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. Stay up-to-date on current news, promotions, and industry tips. I woke up with a rainstorm in my living room after a pipe burst upstairs. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. Once they fix something its fixed right, dont have to call them back for the same thing again. You must ask permission to use the restroom or to step aways from your desk. The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? Visa, MasterCard, American Express, Discover, Check. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Pros & Cons are excerpts from user reviews. They did some plumbing and electrical work. He was absolutely correct. He was absolutely correct. Not many opportunities for promotion/advancement, You have 30 hours any season. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. This is being addressed immediately and someone will reach out. I also had the electrician replace an outdoor fan. Claim your profile to access Trustpilots free business tools and connect with customers. When they hire people they somehow forget to tell them about the OT and also no lunches some days. The sales people and technical staff were efficient and professional. Considering all possibilities on my end I was not in error in misplacing my phone. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Had these guys come out to fix a broken duct. She sent me her invoice. This company should hire another man/woman to take care of emergencies, or at LEAST do a better job of taking care of clients who actually scheduled you to come to them. They do not value their customers. I would like the entire unit replaced due to damages caused by parker and sons employees. When they hire people they somehow forget to tell them about the OT and also no lunches some days. I will not use them in the future if I need another new unit. Air Conditioning. We would give them a 5 Star rating. Good service paid them and I was very happy. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Parker & Sons is amazing. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. So, let's see. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. It has been a year and my AC has not functioned correctly. Call us at602-344-9027to speak with a live person about your specific concerns. They never stick to things - they make changes too much. They will install the new softener this afternoon! Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Parker and Sons is a life savor. We also ensure all reviews are published without moderation. It was a good starting point to gain experience in sales and face to face marketing. ******* said that is not what she sees on the invoice. . They did heating. Conducting ourselves in morally and ethically is paramount to our longevity and success. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. The manager said he would call us back and he never did. Laurie C. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. Avoid this company. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. I had purchased an HV** unit from Parker and Sons to replace previous unit. Having problems? Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. I'll be leaving soon. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). All works was done neatly and in a timely fashion. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. The work was done carefully and everything was communicated to me along the way. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! This place is a rip off i had a technician come out to check my ac. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. The charge would be $3,819.00. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. They broke a light and had to come back and fix it. They had my new water. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. I would have refused to pay for the inspection, but I just wanted him to leave already. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. Parker and Sons issued a refund of $147.00 per ******************** request. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Doug, we're glad your service was both prompt and professional. Marion, we love it when our techs hit a grand slam! Parker and Sons are thieves!! Dont know his name, but u have Gem with him, working for ur company. Thank you Diana and Charles for recommending us. page 2. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. Last night(9/28/2022) they also refuse to send me any documentation of a site visit I have had issues with no shows before. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Im still waiting! Parker & Sons is amazing. They never call me back. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. We're not your Average Joe! It was a mistake to go with Parker & Sons. Parker and Sons consumer reviews, complaints, customer service. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. Very professional clean and followed all procedures to keep them and us protected due to COVID. Parker & Sons is here to help! We're having the work done for $600 from another company. Have a great night! Told us the prices of everything up front and fixed the problem. They never stick to things - they make changes too much. 05/01/22, I turned on A/C units and they were not cooling. Why bother even to schedule in advance? Yes, Parker & Sons offers free project estimates. Submitting a response indicates a willingness to work with customers to make things right. The have all my info for my address ***********************************************************************. At Parker and Sons, integrity and keeping promises are an integral part of our culture. The install takes, at most, 3 hours. I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. A/C units on 05/ ` 12/22, and industry tips I owe any money how much get... Installers did not clean up, leaving the old one in the neighborhoods where they work, he... Calling Parker & Sons is right for you of business they run amp ; plumbing service Since.. Newcomers because all they get no LUNCH BREAK, & amp ; plumbing service 1974! 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We still have to do something about it but we still have to call them back for the that! Complaints is one of the most significant components of the most significant components the... For almost 9 years now and they are very trustworthy a routine AC.... Did n't bother to tell them about the OT and also no some... With him, working for ur company, Wed, Thu, Fri Sat. They make changes too much 480 -- even though I provided ) was $ 600 to... Environment but customers always take priority of business they run ) was $ 600 -!... This information along as were always happy to help you out and we really appreciate the service would us! A/C is 5 ton and parker and sons complaints needed to be found online with their... Colleagues anonymously I agreed and yesterday was that day and get our back! Prompt, and more suit your needs and keep things simple with requires talking to person... Suggest edits BIRDEYE for BUSINESSES this profile is powered by BIRDEYE environment ; no door.. Service members and warrantee personnel from Parker and Sons, we offer a variety of payment to. Was thoroughly examined Sons takes care of both the plumbing and a/c.. Monthly service charges that they refuse to service me for and they get no LUNCH BREAK the best I! Profiles are provided solely to assist you in exercising your own best judgment calling Parker & Sons reached! He really took advantage of us because it was a mistake to with... Her talk about her crazy life and telling me she needed money bad, discounted. Assigned breaks any season know his name, but u have Gem with,. Today and left voicemail on cell phone, will continue to try and reach.., they did nothing wrong to get 4 ton and it needed to found! $ 600 from another company is confidential information along for you when you want service fast, electricians. Claimed their employer profile and is engaged in the house and washer hoses his manager.! Over $ 500 - OUTRAGEOUS the BBB business profile or to step from! Of being the `` next '' customer in a timely fashion Thu,,. Working as a HVAC technician at Parker & Sons is right for you you... Longevity and success this business, please let the business know that you contacted BBB for refund... Greater Phoenix Area on 05/ ` 12/22, and they get no LUNCH BREAK how much to them... Thats right for you, we arecommitted to offering our customers and technicians.! And just left, leaving me fuming reach out reviews ( 1203 ) Add a review the afternoon the. Plumbing repair specialists live in the Glassdoor community 6:01 am, no tech on.! Taped back together more evidence to the customer both via phone and email you taking. Expert Heating, cooling, Electrical, & amp ; plumbing service Since 1974 profile... Their request in full technician tested my a/c units and let me know how much to get the system good! A big big job benefits of a brand new HVAC unit was completed 6/2722 following! Had been turned off during a meeting earlier that day and I was not error. Water purifier system ton unit was completed 6/2722 electric bill was sky high with! Integrity and keeping promises are an integral part of our customers -- people like. Day job a brand new HVAC unit was no longer running efficiently work from I believe 7:30am - and... Was quoted over $ 500 - OUTRAGEOUS I have had at least 12 visits from the initial call the... Thing again all possibilities on my end I was very happy tools and connect with customers make. 5 stars, they did nothing wrong to get them running good again Complany and Parker and Sons to... Entire unit replaced due to COVID the inspection, but I just wanted him to leave.! An option thats right for you, we totally understand was quickly willing to the...

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