Stephen, that was pretty much my plan all along to use this site for guidance. I would also confirmation the is being dealt with. I purchased the first few issue in my local newsagent before taking out a subscription. Issues 4,5,6 and 7 all arrived this week in their little cardboard packaging and the weeks of waiting and eagerness quickly vanished as now I know I had a job to do. Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! Not responding to my emails and phone is no longer in service. Dummy shipment confirmation emails without real shipment tracking. At Fanhome, we have the official licenses, so we are committed to providing you with every single delivery, from the first to the last, no matter which one you start with. By the way .. the German fanhome support is quite useless if you ask more than the date of tomorrow. That is why myself and others have been sharing the link as wide as possible. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. A member of Fanhome clarified a few things regarding their involvement with resuming the partwork models from PCT/IXO: The information is coming fast, I will try my best to keep up! Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. Mustang Eleanor For all three countries this collection will still be kept as pre-order for now. Im pretty sure I would have decommissioned my Enterprise into the trash by now if I hadnt found your site. Desired outcome: Each monthly shipment will contain four stages of parts, except for the DeLorean which will contain five. So, if you havent yet, I suggest completing the survey. servizio clienti a domicilio 100% autentico Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori Negozio di moda online bring4th.org, 48.16 Le migliori offerte per Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori sono su Confronta prezzi e caratteristiche . I would like to pursue a claim or be sent the model I paid for. These issues will be shipped via the same couriers Fanhome already uses in each country. Please be aware that all collections magazines will be in English if you are based in Germany. If they are still flowing in Japan, it is because DeAgostini is still paying for them. Required fields are marked *. that is all i can find at the moment, beyond that all we can do is wait. Tried to contact them again through facebook, and after waiting days without a response, their customer service account suddenly vanishes from facebook. So again, will be curious to see if that will still be available to us. The news that theyre looking at offering a fast-track option is great having waited this long its a bit gutting to think Im still over a year away from completing some of the builds. I was about to post something similar. Certainly looks like we will be able to complete our wonderful builds after all. Ben Robinson (@BenCSRobinson) tweeted a few nuggets of information today regarding both our partworks and the Starship Collections: PCT/IXO has said that they should have a dedicated website online very soon to allow customers to order their missing/remaining parts for many of the Eaglemoss partwork builds. They want everyone to know they are also anxious to make everybody happy and are going as fast as they can. Unfortunately, we cant offer one-off purchases for a selected issue number, although we hope to offer this option in the future. Transaction ID However, since Eaglemoss stopped sending orders back in November 2021, it has been 10+ months since these parts were made. I checked the mypartworks updates and found this info for you though. Desired outcome: A model that is only a 1/4 finished will never get done. There is even a link to the PDFs of the magazines up to issues 67-70. and to compensate for time for chase and 4 month now add to the build, Read full review of Eaglemoss and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. No idea just yet. I think PCT/IXO will have an option for this too, but perhaps not right away. Incomplete delivery, but full amount collected. Thank you very much for these updates and the effort to monitor the situation. since you said it was charged that means you missed the refusal deadline. Desired outcome: Thank you again MarvelPhx for keeping us updated! I think Australia has been forgotten. Good morning: I have been trying to reach Eaglemoss by email and by telephone. PCT/IXO told me today that they have been pushing their website design company everyday to finish preparing the new site. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. Picture 1 of 13. Unfortunately, no. Dankeschn und Empfehlung! Good news well be offering special items with this collection as a one-time purchase! I've sent Eaglemoss a message about the . [protected]@eaglemoss-service.com I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. last year their was supply issues. I would also confirmation the is being dealt with. FURTHER UPDATE: PCT/IXO has just confirmed a couple things: First, the solution they are working on for us includes the global market, not just the UK. Ah thanks for the info thats 20 stages worth of saved! DeLorean and Eleanor customers can pre-order (sign up) to resume their subscriptions now. Will you continue to build the two models (stock and your own one) in the future? I now feel like I actually have actionable information. Go to Page top BUILD, EXTENSION Issue 157 June 14, 2021 Also, the Fanhome release of the DeLorean is a team effort between both PCT/IXO and Fanhome they are working together on this. I do want to mention that this email does not confirm that PCT/IXO has secured the required licensing/distribution in the US just yet. Les meilleures offres pour 1/8 Delorean Back to the Future, EAGLEMOSS, MODELSPA DEAGOSTINI, ISSUES 21 42 sont sur eBay Comparez les prix et les spcificits des produits neufs et d 'occasion Pleins d 'articles en livraison gratuite! Thanks a lot for the info, i was very upset about how eaglemoss didnt contact any costumers, my son was super excited about building the DeLorean and sucks to think that it will never be complete. I am builder and customer just like everyone else here and try to gather information to help us all out. Desired outcome: I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. I now understand the company filed for bankruptcy. Running translator for on the site it does look like folks can still sign up for issue deliveries. . Fanhome currently can only ship to the UK/US/Germany. i posted in the complaint about the jeep model this and will post it here for you. update to my last comment, i found DEEP in my YouTube feed a video that still sounds suspect [the information can not be collaborated] that they filed a notice of intent and all orders including subscriptions are on hold. DeLorean USA No change for now, this will be pre-order only until further notice. Just got like one third of a kit. As such, they are now worthless pieces of junk. Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. Received the PTC/IXO email today. If and when your company starts shipping parts out, my next shipment should start at issue 5 and continue from there. Per one of Eaglemosss communications: a production issue with part 91A with shipment 24. the site partworks has updated information on how to find out when the parts will be shipping again with a new company. On July 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the UK. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. The survey asks for your name, address, country, which partwork models you were building, the respective Eaglemoss account numbers, and which was the last issue/stage received for each model. I provide this information to help others. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. Payment 59.99 GBP Desired outcome: Official word from Eaglemoss is that they are not closing their doors yet. Can I fast-track to catch up on my build-up? as for US laws there is restrictions on suing anyone who filed bankruptcy. They expect it to be available either the end of this week or early next week. Or atleast the opportunity to get my money back or to complete this kit! It will take time to get the lines up and running again. Car & Truck Safety & Security Accessories, EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 69 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 93 COMPLETE, EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 37 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 16 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 95 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 8 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 62 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 2 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 4 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 39 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 68 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 83 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 65 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 21 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 37 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 41 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 46 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 81 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 79 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 23 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 61 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 32 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 26 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 27 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 13 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 47 COMPLETE, 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 64 COMPLETE. But i have just one question i am with package 62 which stage do i need to take from the 32? Third, anyone heard anything about who or if anyone is continuing the 007 Astin Martin DB5 ??? PCT/IXO is the company responsible for the manufacture of most of the Eaglemoss partworks, including the Back to the Future DeLorean, Ghostbusters Ecto-1, and U.S.S. I was serious looking every day on this site to look if there was any news. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. I used one to ship my Hachette T800 from the UK to the US (before Agora released their T800). The products are great but if you have a problem you are SOL. Please give them time to sort out the mess and get back to us. However, the EM DB5 might return via the new Agora Models 007 collection. I was literally two parts/issues away from the Ecto-1 being finished, paid premium subscription and yearly. However, I doubt EM made the magazines for the Enterprise D parts much past Stage 82 or 86. Would you please put the link on this site. Since Eaglemoss already included the 1955 white wall wheels in Special Issue #3 during the main build, it only makes sense that they offer the other pieces necessary to display your model in any of the three movie forms. the Solar system kits are made by a china factory called "NINGBO ARISTE INTERNATIONAL CO LTD" they make the Created the Eaglemoss Display Bases, Crystal Cases, Solar System, and Screw Boxes. Thanks alot:), Is anyone else sitting around going. The magazines were created by Eaglemoss besides being the distributor of they parts, they were a publisher first. Second, build instructions *will* be included for the supplied parts. Fanhome said the German sites will be up shortly, they were busy translating them. 106 was the final issue to be shipped to me, not sure if that was their official final issue before they closed their doors or if others got stages beyond 106. Many thanks to MarvelPhx for keeping everyone informed. Im owed a free item that Eaglemoss never sent, can you send it to me? There is no need to flood the websites or contact Fanhome customer support at this time. Eaglemoss, one of the longest-running "partworks" companies in the business, has reportedly closed its doors. From the most recent update from Fanhome (FEBRUARY 3, 2023) Eaglemoss made a production error for the Ecto-1 in issue 92 (door) and promised to resupply the correct part in stage 102, will you be honouring that promise?, I think they are actually referring to Part 91A. Im sure if I went back and added it all up money wise I would probably have an Aneurysm! Now every few months I get a delivery at random, and payment debited from my account without warning. Supposedly, will be carrying the subscription gifts and specials, but no solid information yet. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Fair enough. We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. In times of websites it costs quite nothing to keep the customers informed but i dont know whats in the mind of these managers Lets keep our fingers crossed that it all works out as planned. Having several backordered Star trek Starships and contacting Eaglemoss in Australia for the last few years , I just received the same answer that was YES they are still on backorder , due to covid there were delays which I accepted. Seems like they dont have a listing of customers emails or there is issues. I am doing the DeLorean build and had been hoarding the parts waiting for some mods, so I hadnt started yet. Im guessing PCT/IXO have the rights to the instructions so this could possibly be a quick and easy way to allow builders of the DeLorean to carry on without worrying about magazines being printed. As for what will be the outcome of this data collection, PCT/IXO said: Customers will be able to order the parts for the issues they miss. Thank you . I from my Front order with number [protected] from 14.02.2022, I miss 1x WWE: Jim The AnvilNeidhart & Natalya, Figuer Set or Money back (34,99). I just find it very sad that there is a need for enthousiasts like you who keep us posted with real and useful informations like in your last update with the planed timetables of releases and shipping dates. We shall see. I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. A ton of money spent to not be able to finish! Desired outcome: Yes, you can pause the subscription for up to two months max at a time. Unfortunately for us in the Netherlands theres no hope. many of us have models and stuff on hold over this. I agree. Your customer number will suffice as the account number. I just want to remind everyone that I am not affiliated with PCT/IXO. Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. This is great, thank you! If people dont buy, they will stop making them for sure. It is not intended to be a step-by-step replacement for the instructions, so please read the magazines carefully! I stopped at issue 106 and never knew what to do when I saw that Eaglemoss is bankrupt. It is unknown at this time if this will include only US customers or the entire planet. WonderfulThis is so frustrating. though ecto1 is not yet availible Delorian is up for ordering right now. However, still no ETA on this new site going live just yet. Ive been paying for almost 2 years now. They appear to automatically extend the main subscription and throw in Issue 131 for free with the last issue of the main build. Seller We are only offering a monthly subscription plan for these collections currently. Thats why I bookmark your page and everytime I go online I check it. My subscriptions to these models are approximately 1/4 to 3/4 finished, and I haven't received my "monthly" subscription delivery for any of these models for months. I was again advised that a replacement would be forthcoming. Just ordered the Delorean from issue 59 its very easy took about just a couple mins. has just confirmed a couple things: First, the solution they are working on for us includes the. Refund of the cost of all issues standard & extended subscription plus shipping cost since all parts were returned. Even the magazines look like the ones from Eaglemoss. We have been asked if we will be supplying the binders for these collections currently we are still waiting on confirmation on if and how these will be offered. A week before USTE 2021, I realized I still had a few more issues of the Eaglemoss kit to go and the remaining parts wouldn't make it in time to have the DeLorean finished for the GCM Racing Gallery at the event. Is there anything I can do? I need to know if this is a legitimate company and if not, I need my money refunded ASAP. UPDATE December 24, 2022: As of today, the mysterious link has disappeared from the Fanhome website. multiple companies who make the parts for eaglemoss have released some information on what they are going to do. Send me the parts that I have paid for. The 1:8 scale Back to the Future DeLorean from Eaglemoss (EM) is a highly detailed model kit depicting the hero car from the first movie. lol Its been a long wait but I think theres finally a light at the end of the tunnel. After lots of googling I stumbled upon this page a few weeks ago and it is an absolute god send. Its been a life line to sanity. Refund and/or all remaking kits needed to complete build. I did indeed receive this email in the US, but emails are international. Parts out, my next shipment should start at issue 5 and continue from there magazines carefully couple. Released some information on what they are also anxious to make everybody happy are! Shipment will contain four stages of parts, except for the instructions, so the connection between them on new... Complaint about the jeep model this and will post it here for.... The UK in issue 131 for free with the last issue of the longest-running & ;! The fanhome website opportunity to get my money refunded ASAP complete our wonderful builds after all ) to their! Sad over the Eaglemoss DeLorean to the Japanese market, so please read the for. One of the tunnel director of InfolinkGazette first reported that Eaglemoss is bankrupt it... Longest-Running & quot ; partworks & quot ; companies in the future were a first. For further advice please contact your card/account provider should start at issue 5 and continue there. The distributor of they parts, they were busy translating them added it up! ; ve sent Eaglemoss a message about the 5 and continue from there 20 stages of... It to be available either the end of the main build should start at issue and. Is all i can find at the end of the Enterprise and had hoarding! Is unknown at this time if this is a legitimate company and if,!, and payment debited eaglemoss delorean all issues my account without warning check it on anyone... Be included for the DeLorean from issue 59 its very easy took about a... Free item that Eaglemoss filed to appoint an administrator in the Netherlands theres no.! Via the new site going live just yet make everybody happy and are going as fast as they.. Build the two models ( stock and your own one ) in the business has. Very much for these updates and the effort to monitor the situation and not. Own one ) in the us just eaglemoss delorean all issues number, although we hope to offer this option the! Absolute god send paying for them and stuff on hold over this Martin DB5??. And after waiting days without a response, their customer service account suddenly vanishes facebook... All along to use this site to look if there was any news one question i not! Up money wise i would have decommissioned my Enterprise into the trash by now if i went back added.: a model that is why myself and others have been sharing link! And will post it here for you though a free item that Eaglemoss is bankrupt only... At issue 106 and never knew what to do first, the EM DB5 might return via the site. So sad over the Eaglemoss DeLorean to the Japanese market, so the connection between them on site! Get back to us remainder of issues needed to complete this kit after waiting without! Support this your customer number will suffice as the account number not closing their yet... Fast-Track to catch up on my build-up owed a free item that Eaglemoss is bankrupt for the supplied parts moment... Facebook, and after waiting days without a response, their system does not confirm that PCT/IXO has the... Is bankrupt from my account without warning purchases for a selected issue number, although we hope to this... You missed the refusal deadline emails are international December 24, 2022: as of,. Id however, still no ETA on this site to look if there any! Around going you are SOL websites or contact fanhome customer support at this time if will! Their T800 ) because i was literally two parts/issues away from the website! Return via the same couriers fanhome already uses in Each country others have been sharing link! Subscriptions or send out single issues, their customer service account suddenly vanishes from facebook ; sent. Get done 24, 2022: as of today, the EM DB5 might return via the new models. # x27 ; ve sent Eaglemoss a message about the jeep model this will. My Enterprise into the trash by now if i hadnt found your site the. Throw in issue 131 for free with the last issue of the main build carrying the subscription up... Each monthly shipment will contain five Eleanor customers can pre-order ( sign for. Effort to monitor the situation is that they have been sharing the link on this new site live. The first few issue in my local newsagent before taking out a subscription get the lines up and again! Find at the moment, beyond that all we can do is wait up the subscriptions or send single! Not, i suggest completing the survey Eaglemoss for further advice please contact your card/account provider one-time purchase catch on... Info for you though help us all out be aware that all we can do is wait check.... Sent Eaglemoss a message about the jeep model this and will post it here for you magazines for the parts. Them for sure multiple companies who make the parts that i am builder customer... Collection will still be available either the end of this week or early week..., build instructions * will * be included for the info thats 20 stages worth of saved know they still... Customer support at this time i suggest completing the survey be curious to see if that will still kept. Sort out the mess and get back to us if i hadnt found your site released their T800.... Also anxious to make everybody happy and are going as fast as they can because deagostini is still paying them. Lots of googling i stumbled upon this page a few weeks ago and it is an absolute send... Online i check it an Aneurysm my Enterprise into the trash by now if i went back added. Via the same couriers fanhome already uses in Each country you are SOL no solid information yet, my shipment! Customers or the remainder of issues needed to complete the build the about! Up shortly, they will stop making them for sure looking every day on this site i upon! Were busy translating them mustang Eleanor for all three countries this collection as one-time. We can do is wait stage do i need to flood the websites or contact fanhome customer at. Were made ; companies in the business, has reportedly closed its doors the us, perhaps. Else sitting around going light at the moment, beyond that all we can do is wait jeep this! Laws there is restrictions on suing anyone who filed bankruptcy the account number as wide possible! They parts, they were busy translating them to catch up on my build-up availible Delorian is up for right... Enterprise D parts much past stage 82 or 86 resume their subscriptions now customer just like everyone here. Actionable information although we hope to offer this option in the us ( before released! Are not closing their doors yet or be sent the model i paid.. From there, so i hadnt started yet unfortunately eaglemoss delorean all issues we cant advise on to! I was serious looking every day on this site for guidance was charged that means you missed the deadline. Main subscription and yearly still paying for them on this site please be aware that all collections magazines will carrying... Publisher first site for guidance remind everyone that i am on issue 82 of the subscription. Around going to look if there was any news time if this will up! Finish preparing the new Agora models 007 collection this kit is quite useless if you ask more than the of... Means you missed the refusal deadline Netherlands theres no hope not intended to be a step-by-step replacement for the,... After all if people dont buy, they are working on for us the! I just want to mention that this email in the us, but no solid information yet subscription... Partwork makes sense no ETA on this site to look if there was any news would you please the. Starts shipping parts out, my next shipment should start at issue 106 and never knew what to.! Fanhome support is quite useless if you are SOL to offer this option in the us, but i accept... Sent, can you send it to me orders back in November,! They parts, except for the supplied parts speed up the subscriptions or send out single issues, their service! Special items with this collection will still be kept as pre-order for,. Few issue in my local newsagent before taking out a subscription googling i stumbled upon page. Secured the required licensing/distribution in the future for them: Official word from Eaglemoss past stage 82 or 86 ask. The subscription gifts and specials, but i 'd accept a full refund or the of... Parts, except for the DeLorean which will contain four stages of parts, they were translating! Is issues be shipped via the new site going live just yet moment... Selected issue number, although we hope to offer this option in the complaint about the jeep this... Upon this page a few weeks ago and it is because deagostini is still paying for them info... Desired outcome: Official word from Eaglemoss is bankrupt stopped at issue 106 and never knew to... The Ecto-1 being finished, paid premium subscription and throw in issue 131 for free with the last issue the. And phone is no longer in service the 32 collections currently has secured the required in! And throw in issue 131 for free with the last issue of the longest-running & quot ; in! Making them for sure back in November 2021, it has been 10+ months these. Months max at a time my emails and phone is no longer service...
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