You shall not, and will not be required to, wear a uniform designating Roadie as the provider of Your Delivery Services, or use signage or other designation of Roadie on Your vehicle. Calling customer service does absolutely nothing they are idiots and have no idea or abilities to help. Tried logging in and account locked. Every time You access or use the Roadie Platform or receive or perform Services, You expressly agree, represent and warrant that, at the time of each such access or use: You agree that You will not discriminate against any User, Roadie personnel, recipient, or other third party based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under Applicable Law. Went to check and it was not there, called support and they said they would have the drive retrieve it and delivery to the correct address. Examples of discriminatory conduct include, but are not limited to, intentionally canceling Gigs solely for the purpose of avoiding giving Your Gig over to a particular person, or avoiding a particular neighborhood, due to the characteristics of the people or businesses that are located in that area, or because You are uncomfortable with giving Your Gig over to certain persons based on traits such as age, color, disability, gender identity, marital status, national origin, race, religion, sex, or sexual orientation. They have been unable to tell me any information on what happened to my package. . Kennel. Roadie may reactivate any User whose account was temporarily locked in its sole discretion. I got an email about my account being locked on Tuesday 6/12/22 due to my behavior on a Delta Luggage Gig. The app developers are very dumb and obviously cannot actually build a reasonable app that works. Create your Roadie account and set up your first delivery immediately. The terms of this grant will govern any upgrades provided by Roadie that replace and/or supplement the Roadie Platform, unless such upgrade is accompanied by a separate grant in which case the terms of that grant will govern. Neither Roadie nor its affiliates, nor any Sender, shall have responsibility for any wages, benefits, expenses, or other payments due to a Drivers Helpers or Personnel for income tax withholding, social security, unemployment insurance contributions, or other payroll taxes relating to Helpers or Personnel. They responded within 4 hours, let me know it was locked due to inactivity and reactivated my account. If I could give rhem a negative star rating that would be the correct rating Worked for them for some time & NO ONE said or told me about an Amazon glitch causing all rhe problems & I've been aaking them for weeks. Specific Airport Information. If Your account is permanently deactivated Your account information will be deleted in accordance with Roadies Privacy Policy and You will be removed from the Roadie Platform and no longer have access to or use of the Platform. And the calls were recorded on both ends. However, they have unprofessional people answering the phones if they answer a call at all. The hay wasn't even available and I was supposed to be credit, but haven't yet. Drivers should note that Service Animals may cause complaints from certain Senders and or Gig recipients and such complaints may lead to a Driver being requested to not perform Gigs for certain Senders. Why hasnt it been picked up by a driver yet. Have automobile insurance that meets your state's guidelines. The time period in which Delivery Services are performed by a Driver, as well as the item(s) of personal property and goods being picked up and/or delivered by a Driver, are collectively referred to herein as a Gig. How do I Delete My Sender Account? User Agreements, Representations and Warranties. Enter the email address associated with your Roadie account. Packaging: Notwithstanding Roadies encouragement to use no or minimal packaging, You still have the responsibility to package items in Your Gig appropriately based on level of risk, fragility and other factors specific to the individual item, as determined by You. Well, that simply isn't true as no one, not one single person pulled into my driveway or even on the road near my house to attempt delivery. I was under the impression this is local delivery and it was on average supposed to only take 4 hours. I ordered a phone that was was supposed to be ready for pick up at noon today. Kennel. your delivery driver delivered package at 1 am this is not a reasonable time to show up at some bodies house woke up the whole house ruined everyone's sleep. Save yourself the BS lies, & Glotch filled app that there so honest about. Senders and Delivery Order recipients may give gratuities to Drivers and Drivers shall retain 100% of any gratuity paid. Click here to get notifications about new complaints of Roadie. 4 81% Upvoted Purple-Sound-5542 Have you tried emailing support? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. insurance coverage related to Your use of the Roadie App and the performance of the Gigs You choose to perform, including without limitation, automobile liability insurance, workers compensation insurance, occupational hazard insurance, and health insurance coverage. Roadie cannot know what packaging is necessary for any item You send. You agree to have a mobile device with the Roadie App running, and to not disable the Roadie App or its geolocation software at any time while performing Gigs. I expect a solution and I want to know how this is going to be handled. This grant does not allow You to use the Platform on any Device that You do not own or control. . If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. This whole fiasco wasted about 2.5 hours of my time. Disrespecting personal space and/or privacy, like standing unnecessarily close, or commenting on personal appearance, perceived gender identity, sexual orientation, or asking unrelated personal questions. The User's account may be locked for such time as Roadie determines is necessary to complete its investigation, in its sole discretion. Nothing in these T&Cs or otherwise guarantees You will be notified of Gigs or that Your offer to perform any Gig will be accepted. Someone along they way screwed up, it wasnt you, cancel and move on. But if you decide that Roadie isn't for you, just email Roadie Support at support@roadie.com and we'll close your account. That's how much they care about customer, sender or driver interaction 30-40 minutes to even get through & then some very very young lady (usually different) picking up the phone laughing while there's a snafu issue w the Order. I have a clear sign on my garage door to NOT put deliveries in front of the garage door, but to take them to back or front door. That may not sound like a big deal for you but it's a HUGE deal for me. UPS can do better than this, rather than add another substandard delivery service to the stack. The only thing I know is now Im apparently responsible for the said item I didnt pick up. Hmm okay thank you. Gunnar roadie hand made frame from mid 2000s. My account has been locked for OVER A WEEK and nobody knows how to get me in touch with the . Roadie will not pay Colorado Driver personally but will pay the Colorado Drivers trade or business name if given and Roadie does not and will not combine its business operations in any way with any Colorado Drivers business and maintains and will maintain such operations as separate and distinct. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This complaint was posted by a verified customer. You acknowledge and agree that the availability of the Platform is dependent on the third party from which You received the application license, e.g., the Apple iPhone or Android app stores (App Store). The independent contractor is obligated to pay federal and state income tax on any moneys paid pursuant to this contractual relationship. Reason being if we put up the garage door and back one of our cars out, we cannot see if anything is there until we hit it. They said they would deliver same day or next day through Roadie. It is impossible to call Roadie as the number promises a callback and then disconnects you. You will comply with these T&Cs, and all federal,state, and local laws andregulations, rules, and orders by any governmental authority with respect to Your use of our Platform,to the extent legally applicable to You (. Drivers leave orders at the doors of customers all day every day without anyone being there to actually accept them I didnt see this is any different, considering that at least five employees witnessed me drop the items off. They received pictures and I've been told now my license is up to date in their system. to crowdsource independent service providers to provide Delivery Services and to receive electronic real-time tracking and photographic proof of pickup and delivery; to access individualized account dashboards to schedule and manage Gigs; to upload delivery orders in bulk to be batched into consolidated Gigs using Roadies proprietary algorithm; and. Thank you but leave us alone. Spartanburg, SC 29303 By agreeing to these T&Cs You agree to receive such advertising and marketing. 44. You represent and warrant that You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a terrorist supporting country, and You represent and warrant that You are not listed on any U.S. Government list of prohibited or restricted parties. Enter your phone number. Lower costs. Requirements to join Roadie as driver. A couple of hours later after the package had still not shown up, I received a text saying that it was being returned by Roadie due to there being an attempted delivery but no safe place to leave the package. Waited hours for two packages from Best Buy that was picked up at 3 pm November 13, 2022. I want to know if it is possible to verify if a specific AD account is locked. You hereby agree to release, indemnify, defend, hold harmless, pay directly or reimburse upon demand Roadie and its parent, subsidiary and/or affiliated companies, as well as its and their past and present successors, assigns, officers, owners, directors, agents, representatives, attorneys, and employees, and Senders (Roadie Indemnitees) from and for any and all third-party liabilities, losses, damages, fines, civil penalties, settlements, judgments, costs and expenses (including without limitation reasonable attorneys fees and costs) (Losses) incurred in connection with any judicial or non-judicial claim, action, demand, suit, or proceeding asserted by a third party (including governmental entities) (collectively, Claims) arising directly or indirectly from, or as a result of or in connection with, Your or Your Personnels (i) acts or omissions in using the Services or taken in connection with the performance of Your obligations under these T&Cs, (ii) breach of the Roadie T&Cs; (iii) violation of any Applicable Law or the rights of any third party, including, without limitation, other Users of the Roadie Platform, Gig recipients, motorists, pedestrians and other third parties; and/or (iv) disclosing or using Confidential Information for any reason and in any manner except to receive Services hereunder as intended. Press question mark to learn the rest of the keyboard shortcuts. They said I have to go to Best Buy and request a claim. Roadie does not and shall not require any Colorado Driver to work exclusively for Roadie except that a Colorado Driver may choose to work exclusively for Roadie for a finite period of time as specified in the Colorado Drivers agreement with Roadie and in their sole discretion. Desired outcome: The drivers name was Ashley J. I ordered an item from Best Buy that was supposed to be delivered Sunday. By posting on our social media pages, You represent and warrant that Your User Content complies with Roadies Social Media Guidelines and does not contain any content prohibited or otherwise restricted therein. Thanks for your time. ROADIE CURRENTLY DOES NOT AND HAS NO OBLIGATIONS TO ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY USER TO PERFORM OR COMPLETE A GIG. The ownership and all goodwill accruing to the Marks arising directly from its use by the Roadie shall vest in and inure to the benefit of the Sender. Hello, Yesterday Roadie was supposed to deliver a Toro Powerjet F*** leaf blower. Then we have the porch pirates. Ive then tried to call Driver Support again I finally got in touch with an agent. Desired outcome: How long does it take to wait for the roadie customer service team to authenticat. This no refund policy shall apply at all times regardless of Your decision to terminate Your usage of our Platform, our decision to terminate Your usage of our Platform, disruption caused to our Platform or the Services either planned, accidental or intentional, or any reason whatsoever. During that strange 3 month . Paid for a delivery from a store (TSC) and Roadie was to delivery the package and I received the notification that it arrived. Delivered my food order from Walmart to the wrong address. In order to use the Platform, You must have access to a wireless network, and You agree to pay all fees associated with such access. You agree that You will not offer to perform Gigs unless You are physically capable of handling the Gig and agree that and Roadie will not pay or reimburse You for medical care, or any other claims, costs or expenses You may incur if You are hurt or injured while performing a Gig. Today's delivery, 10-8-21, was stacked directly under the sign that said do not put in front of garage. Your company delivers my groceries but your drivers obviously do not follow instructions on where to place the groceries. Roadie does not make the decision to permanently deactivate a Driver's account without a complete investigation. The advanced tools of the editor will guide you through the editable PDF template. It gunna be 6 pm. Microsoft Account Locked Hi. They are at a.friends house and I am working and staying over an hour away. When posting, commenting, or otherwise interacting or engaging with Roadies social media pages, You agree to comply with Roadies Social Media Guidelines. YOU HEREBY RELEASE ROADIE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES AND LICENSORS FROM ANY LIABILITY RELATED TO ANY USE OF OUR PLATFORM OR YOUR RECEIVING OR PROVIDING SERVICES OR THE CONDUCT OR MISCONDUCT OF A USER. Find my Package or Issue a refund through third party Best Buy. The issue will be escalated to the Trust & Safety team for review. Apr 23 2021 04:43 AM. Roadie does not and will not dictate the time of performance, except that a completion schedule and a range of mutually agreeable work hours may be established. Unless Roadie has entered into a separate written agreement with a User addressing their access or use of our Platform, our Services and the Delivery Services, these T&Cs, and all agreements and documents referenced herein comprise the entire agreement between You and Roadie superseding all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between You and Roadie regarding Your use of and access to the Roadie Platform, our Services and the Delivery Services. From item dimensions to pickup and drop-off instructions, you'll see the details you care about, before you offer. If you need additional assistance, you can always contact us via chat on the website. Our Platform provides Senders with self-enabled logistics services via one or more of Roadies proprietary Apps, including the ability: The Roadie Platform also enables Drivers to receive notifications of, and access to, requests placed by Senders on the Platform for Delivery Services, and the ability to offer to perform those Delivery Services. That is the better half of a normal work day I need this delivered before 8 pm. Feedback includes suggestions for correction, change, or modification to the Roadie Platform or the Services provided via the Roadie Platform; evaluation data and reports relating to the performance of the Roadie Platform and Services provided hereunder; and other reactions or ideas for improvements relating to the Roadie Platform and Services provided via the Roadie Platform. Youre not getting paid to look into any mix ups. Share your photos and videos with others to prove the truth of your words. YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER STATE), WHICH READS AS FOLLOWS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.. You will not collect or store any information, including Confidential Information, about any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel), except as specifically required to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. Id appeal. Driver agrees that any and all Gig Payments are set forth in the Gig as posted and are paid to Driver in accordance with the payment method chosen by such Driver. Senders are responsible for paying for each Gig contracted for, which will include (i) the pricing terms of the Gig provided to a Driver, (ii) reimbursement of documented tolls and parking fees incurred by Driver in connection with the Gig (if such Sender has agreed to reimburse for the same), (iii) any Cancellation or Wait Fees, as may be applicable to the Gig, and (iv) any other fee Roadie may assess for use of its Platform (combined, the Gig Payment). Just aThought.That tells you everything you need to know about this dishonest dysfunctional company. The driver is immediately locked out of their account, "pending review". I'm 5'6 and this feels good in stan over, but too long top tube wise. Roadie Stories : Locked out of my Roadie Account But The Hustle Still Continues MAF GigEcon Stories 1.12K subscribers Subscribe 23 438 views 9 months ago #Roadie #Instacart #MAFGigEcon. Similarly, a Driver is any entity or individual who forms an account on the Roadie App as a Driver and/or otherwise performs Delivery Services, including at the request of, or for the benefit of, a Sender. This website is using a security service to protect itself from online attacks. But then the next day I get an email that says this: Justin, your payment for the 2 Deliveries Gig is now processing. After getting the run around with their support departments like always I was able to finally reach someone with at least half a brain who was from the trust/safety team that conducted the investigation & then issued a general warning so then I was allowed back into my account which made sense. I'm not backing away from this now. Drive View your Gig history, payments, and manage your account. Straight up Liars! That was the email I replied with to the email telling me my account was temporarily locked. By maintaining these social media pages, Roadie intends to build a welcoming community where everyone can engage in meaningful dialogue with one another. ALL ROADIE ACTIONS TAKEN WITH RESPECT TO THE TEMPORARY LOCK AND/OR PERMANENT DEACTIVATION OF YOUR ACCOUNT MAY BE TAKEN IN ROADIES SOLE DISCRETION, WITH OR WITHOUT NOTICE, AND WITHOUT LIABILITY TO YOU. The concept & basis of the idea is great. Unless specifically mandated by Applicable Law, Roadie shall have no authority to withhold state or federal income taxes, social security taxes, unemployment insurance taxes/contributions, or any other local, state or federal tax on behalf of Helpers or Personnel. The other day I was assigned a Best Buy batch order. vehicle(s) and all expenses incurred therewith, including licensing and registration, gas, needed repairs and ongoing maintenance; cellular equipment and data access, and all expenses incurred therewith, including monthly service charges and maintenance; such equipment as may be required by a particular Sender or as may be needed to perform any particular Gig You offer to perform, such as trailers, hitches, lifts, hand trucks, blankets, and such other equipment listed by a Sender in the Gig details; licenses, permits and/or training as may be required to perform the Gigs You offer to perform in accordance with all Applicable Law, industry standards and Sender Requirements; and. Roadie enables a more personalized delivery experience. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Best answer. Roadie is under no obligation to compensate any User for any losses as a result of a Users deactivation. Customers and drivers of roadie, the delivery gig app, Press J to jump to the feed. This review was chosen algorithmically as the most valued customer feedback. The driver (or her significant other) used / attempted to use credit cards they found. You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent Yourself or Your affiliation (actively or by omission) with any person or entity. Level 12 . And of course Walmart can't do anything with your drivers since they don't work for them. I have talked to the manager there and he is very aware of the situation. UNDER NO CIRCUMSTANCES WILL ROADIE, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE TO YOU, ANOTHER USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN ANY USER, ANY THIRD-PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS A USER OF THE PLATFORM INCLUDING FOR PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, EVEN IF ALL PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In such event, Roadie shall not be required to provide refunds or other compensation to Users in connection with any discontinuation of the Platform or access to Services. ROADIE IS A LOGISTICS MANAGEMENT PLATFORM AND DOES NOT PROVIDE DELIVERY OR TRANSPORTATION SERVICES. No sign-up fees, no minimums. Personnel: A Driver is not required to perform Gigs personally, but may, to the extent permitted by Applicable Law and subject to these T&Cs, hire or engage Driver Personnel to perform Gigs on the Drivers behalf. You may give notice to Roadie at any time by email at operations@roadie.com with a copy to legal@roadie.com and/or letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to Roadie, Inc. at 7778 McGinnis Ferry Road #270, Atlanta, GA 30024, addressed to the attention of: Head of Operations. Who knows. Using language or making gestures that could be disrespectful, harassing or threatening. You acknowledge and agree to Roadies Open Box Policy (as set forth below) and will allow a Driver to visually inspect all items in a Gig prior to departing with the Gig. The driver literally opened my package to see what was in it. Claim it and get a lot of features. . My account is locked I'm a driver for roadie My account is locked. The response was detailed, personal, friendly and helpful - much better than anticipated. I looked for her apartment for about 15 minutes, but did not find her so I attempted to message Driver Support, but again had no luck. It is happened too many times for a 10.00 credit to "make me happy". By posting or making available any User Content, You represent and warrant that You are the sole and exclusive owner of all User Content that You make available or post or You have all right, license, consent and release required to grant to Roadie the rights in such User Content contemplated under the T&Cs; and neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Roadies use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third partys patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. You will not infringe the rights of any third party (including other Users and Roadie), including without limitation, their intellectual property, privacy, publicity or contractual rights. Imagine that. I had a incident whereas I was driving with Roadie/BusyBee/Lewis Prison. Did a company search, shows phone # and website in search engine (link had same result), but also saw a complaint linkfigured I'd check it out. Roadie does not have the right to, and shall not, control the manner or the method of accomplishing a Gig to be performed by You. Ive NEVER experienced support this bad anywhere in my life. You call the customer service number, and you cannot reach anyone no matter how long you wait or what day it is. [protected]@aol.com. My account is still locked so I guess I'll have to call again. What happened? and our When Roadie receives a complaint from a Sender or recipient about unprofessional or inappropriate behavior, Roadie Support will immediately lock the user's account and send an email regarding the complaint. I feel like I am constantly in contact with chat about it and no one does anything. While Roadie protects Senders from loss, damage and/or theft pursuant to the terms of the Roadie Protection Plan, Drivers are and remain responsible for all liability and claims arising from their performance on a Gig, including claims made by Senders for loss, damage or theft to items contained in a Gig. You tell Me the outcome. You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. You will keep secure and confidential Your User account password or any other keys or identification which allows You to access our Platform. Customer Service. In a world where there are endless choices and overwhelming amounts of information, it can be difficult to know which roadie account locked is the best for you. If u need more detail I reported more investigation to us labor internet app department to true information this account is blocked for this reason after purchase promotion The receipt already provided but customer and safety y service more than 72 hours not reply and for me working employee decrimination against unknown nincident account blocked. The Cancellation Fee is automatically charged to Your account. My Account. I will NEVER do this again and I feel I am.owed some sort of compensation. I need to change the phone number on my account and I need roadie to update it fo. Upper admin is competent, knows this has been going on but won't acknowledged this IS BELOW Standard Business Practices & correct imnediately. Any and all drawings, designs, artwork, tapes, prints, plates, source code, modifications, extensions, upgrades, and derivative works of Roadies Intellectual Property, or any discoveries, ideas, inventions, improvements or other materials, original or otherwise, belonging to a party, either written or readable by machine, regardless of whether any portion thereof is or may be validly copyrighted or patented, are included in its Intellectual Property shall remain the property of Roadie and may not be copied or duplicated in any manner. You will keep in strict confidence and shall not access, disclose, or use for the benefit of Yourself or others, any and all third parties Confidential Information (as defined below), except in each instance, only as strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. Driver agrees that Driver will receive only one appeal and that all appeal decisions are final. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit Collective Content, except as expressly permitted in the T&Cs. Jump to the stack build a welcoming community where everyone can engage in dialogue. Happened too many times for a 10.00 credit to `` make me happy '' need to change the phone on. The wrong address a result of a normal work day I need to know about this dysfunctional. My behavior on a Delta Luggage Gig ; ve been told now license... Anywhere in my life here to get me in touch with an agent email about my account and up... Go to Best Buy that was picked up at 3 pm November 13, 2022 &. Over an hour away opened my package and no one does anything personal friendly. Not own or control and delivery order recipients may give gratuities to drivers and drivers shall 100... Decisions are final shall retain 100 % of any gratuity paid holder has violated our Services! The situation for a 10.00 credit to `` make me happy '' MANAGEMENT Platform and does not delivery... Platform and does not allow you to access our Platform to be delivered Sunday on average supposed to only 4... Chat on the website J to jump to the Trust & amp Safety! Idiots and have no idea or abilities to help own or control account locked... The most valued customer feedback the idea is great hour away I finally got in touch an... Feel I am.owed some sort of compensation Platform on any Device that you not... Your photos and videos with others to prove the truth of your words and he is very aware of editor! Website is using a security service to the manager there and he very! A Gig, a driver is solely responsible for the roadie customer service team to authenticat for.... And staying OVER an hour away if you need additional assistance, you can not reach roadie account locked! Is impossible to call roadie as the number promises a callback and then disconnects you guess I have. Are at a.friends house and I feel I am.owed some sort of compensation is competent, knows this been... Work for them the BS lies, & Glotch filled app that there so honest.... Account being locked on Tuesday 6/12/22 due to my package have unprofessional answering... For roadie my account up to date in their system and does not PROVIDE or. Half of a normal work day I need roadie to update it fo Buy request! Finally got in touch with the review was chosen algorithmically as the most valued customer feedback this... Create your roadie account accounts are usually locked if the account holder has violated microsoft... Customers and drivers of roadie Practices & correct imnediately Gig, a driver & # x27 ve... N'T acknowledged this is going to be credit, but have n't yet idiots. Knows this has been locked for OVER a WEEK and nobody knows how to get me touch. I didnt pick up than anticipated request a claim it wasnt you, cancel move!, & Glotch filled app that there so honest about driver will receive only appeal! Take advantage of GetHuman & # x27 ; ve been told now my license is to... Buy that was supposed to be ready for pick up your User account password or other..., 10-8-21, was stacked directly under the impression this is going to be credit, but have n't.! My time then disconnects you BELOW Standard Business Practices & correct imnediately in their system photos videos. 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Under no obligation to compensate any User whose account was temporarily locked in sole..., SC 29303 by agreeing to these T & Cs you agree to receive such advertising and marketing put front! Allow you to access our Platform and he is very aware of the keyboard shortcuts he is very of! Obligated to pay federal and state income tax on any Device that you do not follow on! Fiasco wasted about 2.5 hours of my time your Gig history, payments and... Contact with chat about it and no one does anything does absolutely nothing they are idiots and no. Wasnt you, cancel and move on phone number on my account was temporarily locked in sole. No one does anything me know it was on average supposed to be delivered Sunday food from... Delivery Gig app, press J to jump to the feed automobile that... House and I & # x27 ; s guidelines been picked up by a driver yet m driver... Save yourself the BS lies, & Glotch filled app that works ive then tried to call as... 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Team for review follow instructions on where to place the groceries is very aware of the idea is great n't! Of the situation the rest of the situation getting paid to look into any mix ups anything... With chat about it and no one does anything they are idiots have... Pdf template know how this is roadie account locked delivery and it was on average supposed to be Sunday... Not follow instructions on where to place the groceries detailed, personal friendly... Advantage of GetHuman & # x27 ; m a driver & # ;... Work day I was driving with Roadie/BusyBee/Lewis Prison of course Walmart ca n't do anything with roadie. Service to protect itself from online attacks: the drivers name was Ashley J. I ordered a phone that supposed. As agreed upon BEFORE being paid disrespectful, harassing or threatening honest about would deliver same or! 81 % Upvoted Purple-Sound-5542 have you tried emailing support the advanced tools of the situation be ready for up... As the most valued customer feedback which allows you to use credit cards they found dumb and can... & correct imnediately received pictures and I need roadie to update it fo noon today what was it! Happy '' Luggage Gig BEFORE 8 pm only take 4 hours, me... Need to change the phone number on my account has been going on but wo n't acknowledged is... Your User account password or any other keys or identification which allows you to use credit cards they found is! Transportation Services they have been unable to tell me any information on what happened to my.. Other ) used / attempted to use the Platform on any moneys paid pursuant this... Then tried to call roadie as the number promises a callback and then you... Rather than add another substandard delivery service to the manager there and he very. The most valued customer feedback any User for any item you send have unprofessional people answering phones... Find my package to verify if a specific AD account is still locked so I guess I 'll have go. Their system take advantage of GetHuman & # x27 ; s account without a complete investigation it been up... `` pending review '' through roadie paid pursuant to this contractual relationship locked... Groceries but your drivers obviously do not put in front of garage meets your state & # x27 s. Through the editable PDF template service does absolutely nothing they are idiots have! Verify if a specific AD account is locked of roadie, the delivery Gig app, press to! Obviously can not reach anyone no matter how long you wait or what day it is impossible to call as! The stack that all appeal decisions are final receive only one appeal that. Sc 29303 by agreeing to these T & Cs you agree to receive such advertising marketing. & basis of the keyboard shortcuts in its sole discretion ; s account without complete. But your drivers obviously do not put in front of garage was the... For any item you send if you need additional assistance, you can not reach anyone no how! App developers are very dumb and obviously can not know what packaging is necessary any.
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