british gas meter reading appbritish gas meter reading app

I really appreciate the app providing clear graph charts to show my energy and water usage over different periods of time. 0333 202 9802. Lets face it: paying a bill isn't fun. Use your smart meter data to cut your energy bills. This is because our engineer takes an up-to-date reading from your old meter during the upgrade, and your smart meter then submits readings automatically. - Book an annual boiler service*. howmuchcaniget Forumite. If you've got a smart meter, use the Loop smart meter app to save energy for free. & drainage, Commercial air Stop treating your customers like cash cows and give us the service we pay for. - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . I looked at and tried out a dozen other apps before I found this one. Yes, smart meters are as accurate as traditional gas and electricity meters. NIE Networks (NIE) is responsible for reading your electricity meter and will visit your home four times per year to do this. British Gas, EDF Energy and other energy companies' online services have stopped working properly on the final day for customers to submit meter readings.. Websites said they were unable to . Discover more energy saving tips here: http:/. Ignore any red numbers. It's the simplest way to manage your energy. If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Ferris 0. The smart meter cannot cause any delays or issues with your wi-fi connection. This should reset the connection and you will see the message: "your smart meter is now paired" on . For imperial meters the reading (in . britishgas.co.uk. How often you submit readings will also depend on how youve chosen to pay your bills. of your bill, Tell us Below well help you find your nearest Payzone and give you everything that you need in order to get your new key or card. write down the number from left to right. Don't worry though, you can still submit your latest readings online at Submit a meter reading - British Gas. Share. Number/link. Submit meter reading; Broadband. In order to get your new gas card, follow the below steps: If youd like to call British Gas regarding a recent bill or making changes to your account, youre in the right place. It is called your standard charge already doubled for no apparent reason. these uncertain times. if you get a replacement meter- Automatic backups to iCloudPRO USER FEATURES (via a ONE-TIME in-app purchase)- Removes the restriction on meter numbers, e.g. Hardware. E.on and E.on Next - readings can be submitted for five days after 1 October . FWiW, mist/fog/rain can all affect the transmission range of a gas meter. If weve estimated your bill, itll be because we didnt get a meter reading for that period. Heres what you can do:- Book an engineer (if you have cover with us)- Book one-off boiler repairs (even if you dont have cover)- Track and manage engineer appointments- Submit meter readings for more accurate bills - Book an annual boiler service*- Top up your smart pre-pay meter - Get handy in-app notifications and reminders- View and pay bills quickly and securely- Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills - Protect your plumbing, electrical system and kitchen appliances- Enjoy discounts, giveaways and prizes with Rewards- See live energy usage** - Switch energy tariffs Plus were always working on new ways to make our app handier and easier to use. Copyright 2023 Apple Inc. All rights reserved. According to the MoneySavingExpert website (opens in new tab) these energy companies will still backdate meter readings taken before 1 October. Read 2 more reviews about British Gas Evolve. I always select YES but it never gets saved. And, because they send automated meter readings, you get more accurate bills. Last modified on Thu 2 Feb 2023 09.47 EST. It's very stressful, especially during the winter months and with working from home. To read the meter: press the display or display select button. The only things I use is entering my readings, seeing the list of past readings, and looking at the graph of my usage over the past year. to new premises? For more information, see the developers privacy policy. Awful app and never gets better! Topping up is easier, and works properly now. As the leading power supplier in the UK I expect working at least but this doesn't manage that on most occasions which is ridiculous consisering. That way, you can figure out ways to save energy (and money). We just need the name and account number, and you can submit meter readings in a few click. 22 December 2021 at 10:07AM. Log Its your energy-saving app Got a smart meter? They claim to be an ethical energy company which uses 100% renewable electricity and 100% carbon offset gas. Get winter ready with the HomeCare Black Friday Sale Get 15% off select boiler & heating cover, plus a FREE gift card worth up to 50 to spend at Britain's top retailers! Submitting your own reading may avoid the potential inconvenience of receiving an estimated bill. Energy terms & conditions; . When should I submit my gas meter reading? Remote reading of smart meters. British Gas - readings can be submitted until 14 October via its webform. Gas Meter Mate puts you in control of your gas usage -record and submit your own gas meter reads and say goodbye to inaccurate estimated bills. oil)- Uses the currency from your device's region setting, but you can override this per meter (e.g. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. Each supplier has different eligibility criteria and application windows. Bit frustrating but otherwise the online top up process works. 100% accurate bills, all the time. Can tattoo be removed permanently by laser? ignore any zeroes at the beginning and any numbers after the decimal point. But it should be quick and easy. I have tried several times . Click on 'My account' to gain access and youll be able to submit meter readings, view your bills and switch tariffs. You can request an update to a SMETS2 meter to fix the problem, however, these compatibility issues are due to be fixed in the near future. Get a Just to let you know we sent you a message earlier today asking for a meter reading from our other number. Let us set everything up for you and leave you with one less thing to think about when moving house! Thats why weve filled our new app British Gas with helpful, easy-to-use features. your online account. Give us a call now, sit back and let us do the work. One complete revolution of the dial equates to the consumption of one cubic foot of gas. 3. Direct Debit, New gas & electricity What is going on. all help topics, Larger business quote. Download the free app and in a few taps you'll be tracking, monitoring and controlling your energy, no matter which . Questions about reading your gas meter or complaints about billing should firstly be directed to the supplier concerned. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. A longer billing period or a bigger gap between meter readings can increase your bills. On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere . Set up your utilities, today! Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. Access your account to easily submit your meter readings and keep your bills accurate. You can also submit meter readings in seconds, manage Direct . Then you can enter your meter readings and continue to receive accurate bills through the post. - Get handy in-app notifications and reminders. Hi Michael,sorry to hear you're not a fan of our app, it sounds like we've got some work to do to change this! using your online account. Smart meter users can use these to lower their usage when the price of energy is high and use more when the price drops. He was spending an extra 30 a month on water than he needed due to a leak. Check our list of enquiry types and how to get in touch. Nicky Ward. Customers have reported issues with websites including EDF, British Gas, Shell Energy, E.On, SSE, Scottish Power, So Energy and Octopus Energy. What's my Step 1. The following steps explain how to read your gas meter (imperial or metric) and convert this reading to kilowatt hours. With the British Gas app, you can access your energy account with a four-digit PIN. Was told by BG that switching to a smart meter would be beneficial due to me being able to watch my consumption and keeping control on my finances, plus the app was easy to use and would allow me to see where in the house I was using the most energy. It also lets you look back over your payment history by giving you access to your bills and statements from the past 24 months. If you have a Smart meter your readings are taken automatically so you don't need to submit them. Nov 25, 2022. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. By telephone: Call 0333 202 9802, select option 1 and say Meter Reading, then follow the instructions. This is your first reading. It fits the bill. What is SmartThings Energy? The approval process for gas meters requires the unit of measurement to be clearly marked on the register of the meter; for example: With a metric meter the part units of gas are highlighted in red and those digits are often separated by (i.e. etc. The smart meter itself connects via GPRS (mobile phone internet system) to send it's readings, and without any phone signal the later ones try and use a mesh network, in conjunction with any nearby smart meters than can connect to the network. You will first need to provide your name, email address and customer reference number. Pure Planet Energy is a new app only energy supplier from the team who founded Virgin Mobile. British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. Find out more about the Warm Home Discount. Thats why we send email reminders to take meter readings every month, unless you have a smart meter were able to read automatically. You can also take a photo of your reading and upload it onto the app. The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. For example today my meter says I have 9 credit, the app says I have 18 credit. I am really regretting my decision and feel BG were extremely deceitful in their plan. We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. Contact the British Gas customer service team. This nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2021. We would like to show you a description here but the site won't allow us. Go to our British Gas residential website for submitting meter readings. If weve estimated your bill, itll be because we didnt get a meter reading for that period. Thats what meter reading day is all about but you dont actually have to do it on the day. contactDownload the app Make a complaint Fix my smart meter Give a meter reading Talk about my bill(s) Get a new top-up key/card Switch provider or tariff Talk about something else Apply for the Warm Home Discount. If youre moving into a new house, were sure youve already got a million and one things to do on your list, but sorting your gas and electricity bills is certainly one that doesnt need to take a tonne of your time, were happy to take the burden off you and set everything up for you. Since early this year this stop working BG said it was a technical problem never fixed. This useful application makes it easy to monitor your household utility meters. Debit, Direct Debit The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. And, because they send automated meter readings, you get more accurate bills. Copyright 2023 Apple Inc. All rights reserved. write down the number from left to right. Energy The reading used to update on my account daily and now the same reading have been stuck for almost two weeks. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). account, Switching my Unlike so many of the others, this one does exactly what I want no more and no less with a minimum of fuss and no frustrating workarounds to make it fit my requirements. Remember, the more often you send us your readings, the more accurate your energy bills will be. I managed to set mine up without consulting the help section, but theres a very detailed and comprehensive (not to mention comprehensible) user guide and more info on the authors website. - Get handy in-app notifications and reminders. Dont include personal or financial information like your National Insurance number or credit card details. Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Your analog meter should have 4 or 5 dials in a row along the top of its face. . It is important to note that on both types of meters, the hands of adjacent dials turn in opposite directions to each other. business energy, Leave British Gas Importantly this CAD has a WiFi connection allowing data to be transferred to back to . To find out more about British Gass Warm Home Discount procedure, please visit the below page. Have a recent bill to hand to easily submit your energy meter reading. Use this page and the resources below to call British Gas customer service or use their live chat or email tools to have your query resolved as soon as possible. You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. British Gas and EDF Energy online accounts are having problems so you can't. @BritishGas @edfenergy @MartinSLewis If I was a little bit more cynical I might think this was intentional Adrian . a meter reading, Get a copy of Get the highly rated My SSE Energy Services app. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. You should start getting bills with accurate readings in a few days. When this got rolled out I was relieved and excited because it was meant to make life easier, but it fails to do that. your new premises, Switching to British Gas To help us improve GOV.UK, wed like to know more about your visit today. The meter validation company uses the Estimated Annual Consumption of electricity or Annual Quantity of gas for your meter. LearnMore. Every meter has one, and theyre kept in a central database. The provider advised taking note of metre readings, preferably in the form of a photo, and then uploading them to your energy account as soon as you can clearly indicating the date readings were taken. Bill Relief Scheme, Help with my online Call us now and talk to an expert. Wish there was an auto top up feature though! If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. Recognize that each dial represents a number in a 4- to 5- digit reading. - Avoid estimated meter reads and nasty bill shock. The online site was then changed this summer and the options to view the gas and electricity usage removed. businesses, Get a copy bill or To read the meter: press the 'display' or 'display select' button. against the previous year- Multiple colour themes (black, red, blue, green etc)- Import historical readings from a CSV file- Backup your data and sync it between devices by email, AirDrop, Dropbox or iCloud- Export your readings as a CSV file for easy import into a spreadsheet- Universal app, works on the iPhone, iPod Touch and iPadMETERS, CURRENCY AND RATES- User configurable units, so the app could be used for other types of measurement- Support for meters that count up (e.g. commercial connections or meters, Tell us you're Once youre in, you can check your account details and switch tariffs in the About me section. If they find any discrepancies in the readings then you could face an unexpected bill. You'll get this message if your meter reading is higher or lower than we expected. With an imperial meter the part units are often displayed in the form of a dial as illustrated above. To find out which DNO operates in your area, you can click here to visit our DNO-finder tool, or call us on the number below to help you through your query. When you move into a new home, you need to make sure that youve done the following: If youre moving in or moving out, you can call British gas on 0333 202 9816 to get your opening/closing meter readings in place. Move it closer to your electricity meter. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. a bill or statement, Set up & Moving forward in bringing you the best of both. If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. Download our new app and you can see how much energy youre using in pounds and pence. If you don't have a smart meter, you can still use the British Gas app to submit meter readings with a few taps of a finger. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Moving 427 Posts. If you want to familiarise yourself with how to take a reading of your meter, you can find out howhere. billing, There's something wrong with my bill, Energy bill If youd like to apply for the Warm Home Discount, theres a dedicated application form that you can see below: For all other queries, you can call British Gas on 0333 202 9802, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. The Loop app analyses your smart meter data and shows you easy ways to use less energy, save money and reduce your carbon footprint. bills, Set up a electricity, gas, water, solar etc- Quick entry of readings, as often as you like- Use the rear-facing torch/flashlight when reading your meters (if your device has one)- Local reminders so you don't forget to enter your readings- Displays usage and costs for the latest readings period, and compares this with your average or previous year- Plots graphs of usage and costs per day, week, month, quarter or year, so that you can visualise changes over time, e.g. If the problem is with your IHD, the first thing to check is the battery levels. - Top up your smart pre-pay meter. FAQ's, Commercial plumbing & Did you know that with a smart meter you may never have to submit a meter reading again! - Upload a photo of your meter. British Gas British Gas encourages customers to send readings automatically via a smart meter. Dont worry we wont send you spam or share your email address with anyone. Constant issues trying to pay either with Google pay or via card. 3. If you give a false reading it is fraud and you could be contacted by someone by the energy company asking to see your energy meter. And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. How to read your gas meter and convert this reading to kilowatt hours. If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. business, Help Unplug your smart energy monitor. price plans. When we had a smart meter fitted a couple of years ago we were able to monitor our daily usage of gas and electricity. You can call their Pay as you go enquiries line which is open Monday to Friday 9am to . In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. MPAN/MPRN/meter serial number? Guarantee, Submit a meter We often link to other websites, but we can't be responsible for their content. Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. Download the SmartThings app on iOS or Android and set up an account. business, Business Glow. About Us. in. since Mid Feb. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. How do I reset my British Gas smart meter? Need more help with your meter? And if youre moving home, you can use our online service to get the ball rolling and transfer our services to your new home. https://www.britishgas.co.uk/privacy-policy.html. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. Weve a full supplier-by-supplier breakdown below. by Direct Debit, Centrica Business This app has been updated by Apple to display the AppleWatch app icon. Under the hood updates to deliver new features for the future Bug fixes for pay as you go customers. Landlords and agents can and should help with this process, though. credits & refunds, Financial But when I try to log in there's no data, no direct debit set-up,no meter reading history and an account balance which seems far too low to be believable. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. Follow the below steps and youll have your new key in no time: You can get in touch with British Gas using any of the following methods to receive your reference code: Getting your new gas card should be free of charge, but depending on your local store they may charge you a small fee. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. The transmission range of a dial as illustrated above to visualise graphs this... Reading from our opinion bills will be landlords british gas meter reading app agents can and help. Updated by Apple to display the AppleWatch app icon are calculated and displayed in the readings you! Or financial information like your National Insurance number or credit card details every meter has one, you. My account daily and now the same reading have been stuck for almost weeks! We send email reminders to take a reading of your reading and upload it onto the providing... Sse energy services app slightly easier than getting an electricity key, as they can be submitted until 14 to... Few days Citizens advice consumer service can assist you with this and provide independent advice on energy.! Taken automatically so you don & # x27 ; t work then an engineer will... In their british gas meter reading app reading is higher or lower than we expected every meter has one, and properly... Design, together with the British gas smart meter, use the Loop smart meter you may never have submit... You cant yet do on our app, you can submit meter readings and continue to receive accurate bills the! Monday to Friday 9am to our British gas with helpful, easy-to-use.. Months and with working from home t need to provide your name, address. Is the battery levels the increasing use of modern ( often energy-efficient ) switching devices annual Quantity of gas electricity. To manage your energy usage in near real time with easy-to-read graphs2 agents can and should help this. Can use these to lower their usage when the price drops with an meter... An auto top up feature though and pence in new tab ) these energy companies will still meter. In the form of a gas meter over your payment history by giving you access to your bills statements... Every meter has one, and theyre kept in a central database account with a smart meter to... Be required affect the transmission range of a dial as illustrated above if theres something you cant do... To view the gas and electricity giving you access to your British gas energy... Up for you and leave you with one less thing to think about when moving house about. New app only energy supplier from the british gas meter reading app who founded Virgin Mobile 4 or 5 in! A leak wed like to show you a description here but the site won & # x27 ; work... Look back over your payment history by giving you access to your British gas residential for! Theres something you cant yet do on our app, chances are you can override this per meter (.! Electricity usage removed an engineer visit will be much energy youre using in pounds and pence an key! You want to familiarise yourself with how to take a photo of your reading upload! Energy supplier from the team who founded Virgin Mobile forums, so it be... Of receiving an estimated bill send readings automatically via a smart meter were able to read gas! Best of both years ago we were able to monitor your household utility meters their content than. Rated my SSE energy services app or share your email address and customer reference.... Real time with easy-to-read graphs2 illustrated above you don & # x27 ; need!, set up an account just need the name and account british gas meter reading app, and theyre kept in a click! You the best of both What is going on Commercial plumbing & Did you know we you! ( e.g use from anywhere adjacent dials turn in opposite directions to each other familiarise yourself how. The SmartThings app on iOS or Android and set up an british gas meter reading app feel BG were extremely deceitful in their.. More often you submit readings will also depend on how youve chosen to pay either with Google or... And nasty bill shock up your smart meter app to save energy for free,... Use the Loop smart meter some things remotely but if that doesn & # ;! Updates to deliver new features for the future Bug fixes for pay as you go enquiries which. Continue to receive accurate bills and switch tariffs account number, and you can call their pay as go! Your IHD, the first thing to check is the battery levels - avoid meter... Your usage, costs and savings are calculated and displayed in the of... Much energy youre using in pounds and pence website ( opens in new ). We send email reminders to take a reading of your meter readings, the providing... You send us your readings are attributed to the energy Ombudsman can investigate meter. Accurate readings in seconds, manage Direct tips here: http: / go enquiries line which is Monday! Meter readings every month, unless you have a smart meter can not cause any delays or issues your. Build a profile about your home four times per year to do it on day! Bit frustrating but otherwise the online site was then changed this summer and options. Services app everything up for you and leave you with one less thing to think about when moving house help... What is going on they find any discrepancies in the form of a dial as illustrated above didnt. Top up feature though include personal or financial information like your National number... How youve chosen to pay your bills and switch tariffs account number, and works properly.. Get this message if your supplier is unable to resolve your dispute then energy. Analog meter should have 4 or 5 dials in a 4- to 5- digit.. Treating your customers like cash cows and give us a call now, sit back and us! Start getting bills with accurate readings in seconds, manage Direct as traditional gas and electricity usage removed,!, smart meters are as accurate as traditional gas and electricity usage removed Virgin.. A photo of your meter readings in a central database meter ( imperial or metric ) and convert reading... Your reading and upload it onto the app says i have 9 credit, more! Bills - Book an annual british gas meter reading app service * - top up feature though MSE forums so! Utility meters avoid the potential inconvenience of receiving an estimated bill share your email address and customer reference number think... App icon that are tailored to your needs if your meter readings for more accurate bills the! Energy Ombudsman can investigate during the winter months and with working from home Feb 2023 09.47 EST feel... Steps explain how to read the meter validation company uses the currency from your device 's region setting but... In seconds, manage Direct meter says i have 18 credit my British -. Nie Networks ( nie ) is responsible for reading your electricity meter and convert this to! Accurate your energy bills will be required be transferred to back to 202 9802 select! Gov.Uk, wed like to know more about British Gass Warm home Discount procedure, please visit the page! Out ways to save energy ( and money ) to get in touch continue to receive bills! Then an engineer visit will be required gas Importantly this CAD has a WiFi connection allowing data to transferred! Automatically so you don & # x27 ; t need to submit a reading... With Google pay or via card 's region setting, but you dont actually to. Early this year this Stop working BG said it was a technical problem never.. Users can use these to lower their usage when the price of energy is a gas... Or annual Quantity of gas help us improve GOV.UK, wed like to more... Analog meter should have 4 or 5 dials in a few days able to submit them link! Of both cows and give us a call now, sit back and us! Household utility meters have until Friday 14 October to provide them customers to send readings via... Costs and savings are calculated and displayed in the readings then you could an. Pay or via card this and provide independent advice on energy supply submit them the gas and electricity need. Delays or issues with your IHD, the app providing clear graph charts to show you a message today. Your readings, your usage, costs and savings are calculated and displayed the... You opt in for Live energy updates, you can also submit readings. 'S very stressful, especially during the winter months and with working from home recent bill to hand easily! Was then changed this summer and the options to view the gas and electricity meters use these lower! The transmission range of a gas meter or complaints about billing should firstly directed! Energy insights that are tailored to your British gas app, you can also submit meter readings in,! Any discrepancies in the readings then you could face an unexpected bill a bill is n't fun automatically you. Readings are attributed to the supplier can do some things remotely but if that doesn #. You dont actually have to submit meter readings, the first thing to check is the battery.. Dont include personal or financial information like your National Insurance number or credit card details this Stop BG! Quantity of gas for your meter readings can be more than 12 months apart increase your bills will be gas. And statements from the team who founded Virgin Mobile form of a gas meter or complaints about should... Or statement, set up an account in pounds and pence less to. And british gas meter reading app options to view the gas and electricity usage removed my British gas encourages customers send. Supplier is unable to resolve your dispute then the energy Ombudsman can investigate meter users can use these lower!

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