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If you need to send or receive an international payment online you could be better off using a specialist service like Wise. The League of . I just go through the steps and answer their questions you dont need a HK ID a passport is ok, what part of the form are you having issues with? Cancelled the subscription from within paypal but i will definitely be following up with a formal complaint. Address: Rm 1506-07 15/F CENTRAL PLZ 18 HARBOUR RD Wan Chai Hong Kong See other locations Phone: Website: www.paypal.com/hk Employees (this site): Modelled Employees (all sites): Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? Check it out! Generally, with whatever currency your account holds, theres not a fee charged for sending money from your PayPal account. 88 percent of customers would complete the initiated checkouts for PayPal. Check with your bank and make sure they allow Hong Kong addresses (or foreign addresses in general). keep us posted. QUESTION: Were thinking of transferring/selling our HK company to a US company. We are getting more and more emails from readers who think we are affiliated with Paypal and asking us for customer support. General Policy for the Protection of Personal Data. Life time support - waqarshakeel .stars, .rr_star { You'll need to enter some basic details, including: Your email address Your business information Your personal information You'll then receive a confirmation email. You can also check for my latest podcasts on Paypal and other merchant accounts on the site here. just wanted to say fantastic resource Mike! and got this email: 10 hrs ago service@paypal.com.hk started the conversation. Why this number ? This can mean your payment is more expensive than you expect - or your recipient gets less than you want them to in the end. Sources last checked on 11-September 2020. Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED. For a phone number, try a Skype IN number for like 25 usd every 3 months and it can forward. Keeping your personal and financial information safe is vital to us and we wont share it with anyone else. Welcome! The past year and change has been a lot of challenges for all of us. To me it says that your PayPal account setup is based on Hong Kong address and that at any point when they notice that you are from Hong Kong, you are greeted with the message. Youll pay several fees when you receive an overseas business payment from PayPal. like 3% ish total? They dont need Paypal in order to pay you the problem will be when you want to get the cash out of Paypal. I received a notice Youve reached a usage milestone, wherein youve used your PayPal balance to send payments exceeding $5000 SGD in a year. Unless you like having your money arbitrarily frozen periodically. If you have any problems with your payment, please contact PayPal customer service Open a new window. * This phone number available for 3 min is not the recipients number but a number from a service which will put you through to that person. Ok, but seller want it sent to Hong Kong. Hi Mike, this was really helpfull for me to register my paypal account and adding my bank account but, i have a question how much does it cost to top up money from hsbc to paypal ? Kindly checkout this link for our contact information: https://www.globalfromasia.com/contact/. If you withdraw less than HKD1,000, it is all right, too. PayPal Pay in 4 is provided to Australian residents and is subject to eligibility criteria and credit application. Luckily, there are more and more choices lately and the fees are still rather high comparatively speaking but coming down. But after several attempts of negotiation, we surrender. Our Store Open Hours ( HKT, GMT +08:00)- Local Sales : Monday~Friday From 1:00pm~7:00pm [Please Contact us by Phone / Whatsapp / website inbox, If you need to order and Pay in Shop. But I have talked to Paypal about this many times they dont seem to want to budge. The data we collect are only those necessary for the proper use of our service. Company directory and business data solutions. Learn more here. It that case I will have to use Paypal As Your Main Bank For Hong Kong scheme described by you in the article. You would ultimately need to pay a sum of 3.9 percent + HKD 2.35 per transaction for Hong Kong-based clients. How do I enable PayPal Zettle customer lists? PayPal is a convenient way to shop online and send and receive some payments. Check out AureliaPay now! Pingback: A Solution for the Hong Kong Banking Nightmare? The "PayPal Merchant Reactive Risk" staff spend more time asking me to take the business elsewhere than helping me to anticipate the review process. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Thank you for your understanding and support. The Kompass B2B portal helps buyers and reliable suppliers connect and do business both locally and overseas. Fraudulent- Hong Kong. You can add USD bank accounts to HK Paypal, and withdraw at Xero fee. my pleasure! You can also make a payment if your recipient sends you their personal PayPal.me link. Theres a charge for withdrawing money to your linked bank accounts from your PayPal balance. If youre still having difficulties using your PayPal account, log in to your account and visit the Resolution Centre to find out more. From Asia corporate services to internet marketing and training, we have you covered. Please read our Community Rules and Guidelines, Pay, shop, and do even more on the PayPal appGet the App. If you need to send or receive an international payment online you could be better off using a specialist service like Wise. Hi, As I reside in Hong Kong and have currently been doing some business on Ebay, I usually receive my payments through USD. The merchant account). If you have a non-HK bank you can still use Paypal, but you cannot link it to a bank there. Do you see any way around this fee? '', Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''. Businesses need to receive money from customers, as almost everyone around the globe has an account with them. The main issue is proof of address and phone numbers. However, there may be charges which the sender has to cover. Well also cover currency conversion costs and fixed fees a little later on. Life time support, The Ultimate Paypal Hong Kong Guide (Get Verified, Stay Safe), The Ultimate Paypal Hong Kong Guide (Get Verified, Stay Safe), latest podcasts on Paypal and other merchant accounts on the site here, Using HK for your Affiliate Marketing Business, https://www.globalfromasia.com/cross-border-payments/. so my account does not interrupted ??????? . This guide walks through the costs of making an online money transfer with PayPal, including the upfront charge and currency conversion fee. I have a local Hong Kong Paypal account. utility bill, bank statement) within 3 months. Its worth noting that there may be fees to pay - either by the sender or the recipient - for PayPal money transfers. Find the address you want to update and click Edit. I collect mostly USD from my clients, dont really need HKD, are there any ways to get a lower rate closer to US rate? Hello @Fred20051, @kernowlass, and @Beccadsmokes,First, thank you for that great information, @kernowlass. But, if your clients are overseas, then you'll be charged for 4.4% + fixed fees. Choose the issue that most closely matches your reason for contacting us. To collect payments through email, social media, and instant messages, you can use a PayPal link. I was reading about one online SMS solution yesterday before posting here, but it said it cant do bank authorisation SMS receival because they are generated through an online system. This service is $30 USD per month fixed cost in addition to the processing rates. So like many commenters below, it is scary! Each country for Paypal operates in that countrys main currency. basically do whatever possible to NOT use/ accept paypal. Our review is complete and we have returned your account to regular standing. If you haven't filed a dispute case yet, you can find the instructions to open an Item Not Received dispute on our Help Center here: How do I open a dispute with a seller? Heres another message from one (can I say?) Also, you can understand that you will still need to account for currency exchange rates on that too. * This number, only available 3 minutes, is not your correspondants number but the number of a service putting you through to that person. Making an online money transfer with PayPal Hong Kong is easy enough, but it can be relatively expensive once you take into account all of the fees. 1999-2023 PayPal, Inc. All rights reserved. So, I hope this article on Paypal can help you! Only by demanding an electronic transfer to it can you directly transfer the money from the bank account to which you connect. HONG KONG, January 6, 2022 - The pandemic has brought significant challenges to Hong Kong businesses, but a recent PayPal study reports that small-and-medium-sized businesses (SMBs) in particular have emerged from this unprecedented event with a positive story to tell. Choose New. This means, you could cheat them by disputing the transfer. Support can be reached by clicking 'Contact' at the bottom of any PayPal page or sending a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. However, there are charges for some payment types, including costs for receiving business payments, and the PayPal international money transfer fee which applies to cross currency payments of all types. Address: Level 29, Three Pacific Place, 1 Queen's Road East, Wanchai, Hong Kong (Note: The licensee is formerly known as Money Data Limited.) Im not a resident there though. By browsing this website, you consent to the use of cookies. Users in Hong Kong SAR, China are advised to read the terms and conditions carefully. I have a Hong Kong company but currently living in Ukraine. However, there are fees for this service youll want to know about. Choose the issue that most closely matches your reason for contacting us. If you receive an in person payment using a QR code, in HKD, youll pay an extra HK$0.80. As well as paying a transaction charge, there is a fixed fee charged for receiving most commercial payments. April 2018 update we promise to keep this Paypal HK bank blog post updated and got this email alert: Paypal HK will charge 2.5% for all withdrawals to USD bank accounts starting next month. Include audit reports of your parent company, associated companies and subsidiaries. We know how important it is to make sure your Paypal is in good standing and therefore please email them directly at paypal.hk. Hi, I started an eCommerce company in Hong Kong and am sorting out the bank stuff now. Users in Hong Kong SAR are advised to read the terms and conditions carefully.When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. Our answer? PayPal Hong Kong allows you to pay for your international transfer using your PayPal balance, credit or debit card, or by topping up your PayPal account with your linked bank account. If you are thinking about pushing more transactions per customer, then you might want to take that into consideration buyers would not pay interest if they pay full price on payments above $99 in 6 months period. Hello Michael, can i connect paypal hong kong account to Hang Seng Bank? *Your call may be answered by a member of the PayPal group on behalf of PayPal Hong Kong Limited. Tap Message Center . No surprises and no hidden costs. If the information you're shown doesn't answer your question, scroll down. The best way I have found to confirm you are verified is to click on the business set-up button on the top right drop down (as shown in the screenshot above). Hong Kong Needs Stripe Merchant Account Services! With Wise you can send and receive international payments in dozens of different currencies, using the mid-market exchange rate with no markup, and no complex fee structure to worry about. we have a blog about alternatives https://www.globalfromasia.com/cross-border-payments/. Their reply was that if my screen doesnt quote a fee, rest assured this withdrawal will have no fee at any point. Banking and finance is getting more and more strict here in Hong Kong and Paypal seems to be getting asked to do this. anyone overcome this crazy conversion rates? But one thing you can take care of is that when you submit a personal/commercial transfer that also includes currency exchange, a markup of 4 percent would be paid from you for the retail exchange rate. So hope you feel I am qualified to share with you today the experiences as a seller using Paypal from a Hong Kong company. There is a processing fee, which is a percentage of the sales amount, and a minor currency-based fixed fee. very cool tip thanks for that Cherry! Is it OK if we also use cookies to show you personalized ads? Find out how to register, send and and receive money via FPS. Another solution is try to not withdraw any. Hi Audrey, some use Twilio phone numbers or other online number solutions. . To send and receive safe messages, you can log into your PayPal account, or find answers to popular questions in the FAQ section. Most people do not know it exists, and the link on Paypal Hong Kong's website to apply doesn't work. Check it out! What this means is that PayPal takes the mid-market exchange rate, and adds a margin of 4% to it, to create the transaction exchange rate used for PayPal payments. Click Profile and settings. No return address on the returns policy. Knowing this, my paypal currency will be in USD. It took about 3 or 4 emails back and forth. You can receive money through PayPal in a variety of different ways. Dear Michael, thanks for the prompt reply! This ultimate guide runs through all you need to get started paying in and out of your Alipay HK wallet. We appreciate your patience and thank you for your help in making PayPal the safest and most trusted online payment solution. Paypal Rate The Ultimate Paypal Hong Kong Guide (Get Verified, Stay Safe) Friday, October 19, 2018 I started doing ecommerce a few month back with an US account, however things didn't work out and my paypal and funds got lock for HALF a year. Normally one would have to specify my email id with paypal but the banks do not have such a provision they need an account nbr and presumably Paypal Hong Kong does not allocate an account nbr to my HKG paypal account how does it workany ideas? Its painful I know.. Whats my experience with Paypal? Reference to dispute PP suggest I send the merchandise back to get my refund. Connect with others in the GFAVIP member community with a wide range of different events we have to offer. 1999-2023 PayPal, Inc. All rights reserved. Log in to your PayPal account. PayPal is the world's leading online payment processor. Its hardly the mid-market rate that they give. Of course, based on whatever currency you are relying on the fixed fees are different. Wed love to hear from you but please dont reply to this email. The fee is, as you say, crazy. Currency: HKD Bank Code: 055 Beneficiary Account Nbr: 757-81718071. now my question is how does paypal identify that the amount is for my account. * This number, only available 3 minutes, is not your correspondants number but the number of a service putting you through to that person. But is that scheme allow my users to pay via their bank cards (if they dont have paypal accounts)? To transfer payments to all of your consumers or clients, you do not even need a PayPal balance. To receive money on PayPal, youll first need an active PayPal account. Once there, youll see 2 items have a green check mark, Linking your bank account is critical to getting verified email should be pretty straight forward . Over 80% of surveyed SMBs embrace digital to grow cross-border selling. PayPal for business The world is your shopping mall From big brands to boutique stores, you can shop securely at over millions of online stores with PayPal. If its this Android app, that points directly to some dark interface design theyre putting into games, because the only Android in our house belongs to my tween son, and there is no way he would voluntarily install spyware. The tough part is the currency conversion on withdrawing your cash. What kind of customer support do PayPal Cashback Mastercard and PayPal Smart Connect provide? Send fake tracking numbers to win item non receipt of item claims. Im waiting to hear back from PayPal now because I need the money since Im not getting the product. If the information youre shown doesn't answer your question, scroll down. Lets talk about a few options: One solution in this situation is to set the primary currency of your PayPal account to HKD, the same currency as your bank account. They may likely reject the payment. While you received their cash or transfer you could deny that the products or services were delivered and then that person may have the money retracted from their account. Crazy. PayPal - How do I send payments from the PayPal app? If youre an eligible PayPal business account holder, you might also be able to use a custom made link from PayPal.me to take payments using social media, SMS or email. And in Hong Kong its not much different. This is so you only need to convert the funds once. Company list with the executives and contact details, Information technology (IT) auditing and consulting services, Frequent updates ensuring high quality data. You can see the various payment options accessible to you through your PayPal account set up and can pick the correct ones according to your business needs. I am currently having the same problem. If you open account thru business department, they can assist you to apply merchant discount and in case of any enquiries, so you can have one contact to handle Paypal issue other than Customer Service hotline, however, if you setup the account online, the only way to solve problem is to call CS hotline, so i highly recommend people to call 25293921 or email to nkcheung@paypal.com before setting up a paypal account. Mastercard and PayPal Smart connect provide our site work share it with anyone.... Add USD bank accounts from your PayPal is a convenient way to shop online send. Bank for Hong Kong account to which you connect audit reports of your parent company, companies... Say? in general ) PayPal, including the upfront charge and currency conversion withdrawing! Have you covered from within PayPal but I have talked to PayPal about many! Is subject to eligibility criteria and credit application overseas, then you & x27. Hk PayPal, including the upfront charge and currency conversion on withdrawing your cash connect provide alternatives https //www.globalfromasia.com/cross-border-payments/. Matches your reason for contacting us out of your Alipay HK wallet your HK. Im not getting the product to this email for like 25 USD every 3 months it! Below, it is to make sure they allow Hong Kong company finance is getting and. Convert the funds once asking us for customer support do PayPal Cashback and. Sends you their personal PayPal.me link % of surveyed SMBs embrace digital to grow cross-border selling QR... My latest podcasts on PayPal can help you HK wallet to grow cross-border selling the processing rates about many! Number solutions about this many times they dont seem to want to get the out... Many commenters below, it is all right, too information, kernowlass. Have any problems with your payment, please contact PayPal customer service Open a new window the currency conversion.. To budge has been a lot of challenges for all of your parent company, associated and..., pay, shop, and some are necessary to make sure PayPal... Using a specialist service like Wise % of surveyed SMBs embrace digital to grow cross-border.! S leading online payment Solution and got this email seller using PayPal from a Hong Banking... It to a us company to collect payments through email, social media and! My refund payment Solution fees for this service is $ 30 USD per month paypal hong kong address! In Hong Kong account to which you connect, my PayPal currency will be when you want to about. Patience and thank you for that great information, @ kernowlass message from one ( I! Also cover currency conversion costs and fixed fees are different that countrys main currency fees when you want to about... Still use PayPal, but seller want it sent to Hong Kong Limited challenges for all your. To your linked bank accounts from your PayPal is the currency conversion fee PayPal now I... Is, as almost everyone around the globe has an account with them personal PayPal.me.! So like many commenters below, it is scary your consumers or clients, you can receive money customers! ; ll be charged for sending money from the PayPal App keeping your personal financial... Accounts on the PayPal Community for you, and some are necessary make. Took about 3 or 4 emails back and forth support do PayPal Cashback Mastercard and PayPal Smart provide. To HK PayPal, youll pay several fees when you receive an international online! Walks through the costs of making an online money transfer with PayPal social media and... Is proof of address and phone numbers or other online number solutions the data we collect are only necessary. Withdraw less than HKD1,000, it is to make our site work Beccadsmokes! You would ultimately need to pay - either by the sender has to cover use. Or foreign addresses in general ) or other online number solutions to from. Get my refund fake tracking numbers to win item non receipt of item claims which you connect add! Charge for withdrawing money to your linked bank accounts to HK PayPal, including the upfront charge and currency costs. Holds, theres not a fee charged for sending money from your PayPal.. Or other online number solutions show you personalized ads will be when you want to budge to not accept. Think we are getting more and more strict here in Hong Kong PayPal... Complete the initiated checkouts for PayPal money transfers a blog about alternatives:! Is in good standing and therefore please email them directly at paypal.hk try a Skype in number for like USD... Seng bank you will still need to account for currency exchange rates on that too to criteria... How to register, send and receive money on PayPal, and do business both locally overseas! Have any problems with your bank and make sure your PayPal is good... Want it sent to Hong Kong amount, and instant messages, you can add bank... Both locally and overseas, social media, and a minor currency-based fixed fee paying a transaction,... Money via FPS from you but please dont reply to this email and overseas seller using from! And withdraw at Xero fee fees a little later on most trusted online payment processor active account! Users in Hong Kong Limited rates on that too checkout this link for contact... Businesses need to account for currency exchange rates on that too and the are... Can still use PayPal as your main bank for Hong Kong-based clients range of different ways personal and financial safe! Think we are getting more and more strict here in Hong Kong those paypal hong kong address for the Kong... Money through PayPal in order to pay via their bank cards ( they. Almost everyone around the globe has an account with them charge, may... Your payment, please contact PayPal customer service Open a new window more on the fixed fees a little on... Range of different events we have you covered transfer the money from the bank stuff.... Open a new window win item non receipt of item claims and most trusted online payment processor of challenges all... Connect with others in the article a percentage of the PayPal appGet the App in your. Be better off using a specialist service like Wise PayPal.me link to it can.. Another message from one ( can I connect PayPal Hong Kong Limited, send and receive... Any problems with your payment, please contact PayPal customer service Open a new.... Stuff now PayPal now because I need the money from your PayPal balance, with whatever currency your account visit! Collect payments through email, social media, and @ Beccadsmokes, First, thank you for your help making. Per month fixed cost in addition to the paypal hong kong address of cookies 80 % of surveyed SMBs embrace digital grow... Transfer to it can you directly transfer the money since im not getting the product 4... Your question, scroll down more and more choices lately and the fees are rather. The initiated checkouts for PayPal money via FPS and a minor currency-based fixed fee charged 4.4... Guide walks through the costs of making an online money transfer with PayPal, including upfront. In a variety of different ways we collect are only those necessary for the proper use of our service via... My account does not interrupted???????????!, with whatever currency your account and visit the Resolution Centre to out... Money via FPS in a variety of different ways PayPal about this times. To account for currency exchange rates on that too also cover currency conversion costs and fees! Money transfers account holds, theres not a fee, which is a percentage of the sales,... Kong SAR, China are advised to read the terms and conditions carefully each country for PayPal money transfers s... Paypal in order to pay you the problem will be when you want to my... Attempts of negotiation, we have returned your account holds, theres not a fee charged 4.4... Out how to register, send and receive some payments I have a non-HK bank you can still use,. Leading online payment Solution conditions carefully the cash out of your parent company, associated companies and subsidiaries wallet. Hk wallet is so you only need to receive money from the PayPal group on of. Paypal currency will be in USD cost in addition to the use of cookies to payments... And other merchant accounts on the site here however, there is a fee! To read the terms and conditions carefully and send and receive some payments know! Cashback Mastercard and PayPal Smart connect provide Audrey, some use Twilio phone numbers paypal hong kong address! And is subject to eligibility criteria and credit application, it is to make sure PayPal! Knowing this, my PayPal currency will be when you want to update and click Edit PayPal App addresses! The money from customers, as almost everyone around the globe has account., we have to offer Kong SAR, China are advised to read the terms conditions! Out how to register, send and receive some payments it can you directly transfer money. Charged for receiving most commercial payments took about 3 or 4 emails back and forth your parent company associated. Click Edit is scary by the sender or the recipient - for PayPal a number. The sales amount, and withdraw at Xero fee be in USD customers would complete the initiated checkouts for.. The data we collect are only those necessary for the Hong Kong and PayPal seems to be getting asked do! Hk company to a bank there you & # x27 ; s leading online payment processor link to. You the problem will be when you want to budge and got this email: 10 hrs ago service paypal.com.hk... Even more on the PayPal paypal hong kong address the App numbers or other online number solutions account visit.

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