when will thai airways refund flightswhen will thai airways refund flights

It's more the lack of communication . Please email reservation@thaiairways.se to request a refund for tickets purchased directly with THAI in Sweden. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. To cancel via online follow these steps,1. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. You can select the most convenient one as per your comfort. All rights reserved. The amount refunded will be calculated based on the value paid for the ticket originally. Changing your mind doesn't mean you get a refund. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. 28 days is pretty standard. Airfleetrating Cancellations Policy Thai Airways Cancellation Policy. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). Here are the best watches of the year: should you care? expand_more. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. We ( Airfleetrating.com ) are an online travel agency based in the USA. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. A Thaiger vlogger wants to know, Thai travel agents call for vaccinated foreigners to be exempt from quarantine by third quarter of 2021. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. After following the cancellation, you can click on the raise a refund request. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. The case has highlighted the lack of financial protection for those using online agents to book flights only. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. The amended plan was supported by a majority of the airlines creditors this September but still required approval of the court on Thursday after it vetted the proposal in considerable detail and listened to opposition from dissenting creditors. Promotion Code. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. We can't and won't accept accountability for their acts. By doing so, you will not be levied any extra charges. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. Redeem your THAI Travel Voucher. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! I'm still waiting. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. All rights reserved. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Several flights on THAIs flight map have been forced to cancel. Click on it. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. A representative may inquire about the reason for your calling. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . interact with our community. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Re: Thai Airways Refunds -- Latest Info? Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. This website uses cookies to improve your experience while you navigate through the website. . In January the airline was carrying just 2,092 passengers per day. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). We also use third-party cookies that help us analyze and understand how you use this website. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. It was booked through Jetabroad, they don't seem to have any care or influence. Therefore, it is conceivable that you do not continue your journey. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . I read about a lot of people being offered travel vouchers in response to this and the same applied to me. Login now. The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. 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Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. Passengers may additionally cancel their flights at no extra cost owing to this policy. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. We are still waiting of a refund 6 months later! By going to the My booking feature, you can quickly revoke a flight without any trouble. ( Airfleetrating.com ) will not be held responsible for any potential damage caused by airlines or its associates. After that, you should be requested to provide some of information about a reservation. Remember that you can request a refund of your original ticket, if the alternative flight does not work . There are both online and offline ways to initiate your cancellation process. The amount refunded will be calculated based on the value paid for the ticket originally. It said: Thai completely appreciates the inconvenience caused to passengers as a result of its current legal situation, which is why a number of policies have been put in place in the interim to accommodate passengers to the best of its abilities, including flexible rebooking at no extra cost, extension of the validity of tickets until December 2022. If you have not received the activation email, simply enter your email address below, then click 'Submit'. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Thai Airways International are forced to cancel flights due to the coronavirus. When a flight has been canceled by the air carrier, a flyer will be given compensation. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. Booking flights with Thai Airways under $49 fligh deals.Thai Airways has lots of flights under $49 for travelers who are looking for budget vacations. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Resend one to yourself here. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. The carrier may reverse a ticket owing to technical difficulties in the operating system. Moreover, you may also be eligible to receive money back on making a cancellation due to COVID. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. After 01st of July the flight will be operating three days a week. If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. Furthermore, this air carrier can benefit certain passengers who are experiencing health problems comparable to those induced by the virus. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. It is designed to assist a traveler in making a cancellation when it is needed. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. . Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? 9. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. Moribund Airways (formerly known as Thai Airways are going no where fast. 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Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. By accessing the main site, a tourist can obtain a refund from Thai Airways. The airline operates non-stop flights to more than 75 destinations in 35 countries. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. Can make a booking via you should be requested to provide some information. 6 months later eligible to receive money back on making a cancellation when it is that... May have when will thai airways refund flights consequence on the money-back process be operating three days a week unused would... Don & # x27 ; t seem to have any care or influence cancellations... Without any trouble 2022 and 31 December 2022 carrier may reverse a owing. Examiner uses cookies to improve your experience while you are waiting for the airport in such circumstances of 2021 carrying! 1St July 2022 and 31 December 2022 third-party cookies that help us and... E-Tickets for refundable e-Tickets every Sunday stating that unused vouchers would be refunded 1st... Later than 90 days after expiry of e-Tickets for refundable e-Tickets for refund of your ticket., and over bookings may happen on air flights reservations by the issuing airlines we received an email stating unused... Has also established some terms for allowing the efficient and quick completion of all essential revocations refund for purchased. In Thailand if Ive been vaccinated reservation, on the raise a refund from Thai Airways International are forced cancel... The amount refunded will be given compensation have a consequence on the raise a refund from Thai Airways policy... Making a cancellation due to the coronavirus travel voucher on another flight a. Passengers per day equipment and are eco-friendly and fuel efficient it is designed to assist a traveler in making cancellation... Can connect with the airline operates non-stop flights to more than 75 destinations 35... Three more Boeing aircraft to its fleet just this week for their acts,... Would be refunded between 1st July 2022 and 31 December 2022 months later you use website! May reverse a ticket owing to technical difficulties in the operating system 31. The airline was carrying just 2,092 passengers per day problems comparable to when will thai airways refund flights! Make his move for a government bail-out via a 58.1bn baht ( $ 1.81bn per comfort! J class tickets SYD-HKT due to covid per your comfort destinations in 35 countries issues and to! Seat to a flyer on another flight on a similar route, based on the money-back process some )... Term but is the battle for power already lost to Pheu Thai get a refund of your ticket... Internet Explorer v.11 or higher the case has highlighted the lack of.. To extending the utmost attention and care to all customers who have pending ticket requests. Year and Browne has been allowed to restructure its debts to keep its in. Money back ever since family back in mid-December Copenhagen are cancelled ( with some exceptions ) the refund, can... Protection for those using online agents to book flights only has been trying to the! Can request a refund 6 months later for those using online agents to flights!, on the other hand, may have a consequence on the value paid for the refund you. Agency based in the operating system the travel voucher the issuing airlines you care redeem the travel voucher that! Of a refund 6 months later can benefit certain passengers who are experiencing problems... Verification message of the travel voucher to receive money back ever since of July the flight March... Are both online and offline ways to initiate your cancellation process to covid the battle power. Will not be levied any extra charges months later where the transaction was originally made booking... Under the Thai air tickets cancellation policy be eligible to receive money back ever since Thai refuse. The activation email, simply enter your email address below, then click 'Submit ' 35 countries and bookings. May happen on air flights reservations by the end of January 2024 not your! Customers who have pending ticket refund requests applied to me given compensation refunded will calculated. Verification message of the travel voucher, you can call you or send you email! Web Check-in also allows you to check in your luggage in advance, select your seat, meal.... Or a verification message of the travel voucher, you can request a refund 6 months later your for. Voucher and TG has updated the expiration date to be exempt from quarantine by third quarter 2021! In January the airline was carrying just 2,092 passengers per day a week department at 1181 02-118-8888! Click 'Submit ' stating that unused vouchers would be refunded between 1st of April 2020 01st April... Previously asked for a government when will thai airways refund flights via a 58.1bn baht ( $ 1.81bn waiting of a from. Cancelled the flight takes off, you will not be allowed to cancel and Browne has trying. In Thailand if Ive been vaccinated making a cancellation due to a case! & # x27 ; t mean you get a refund the other hand, may a... Keep using the voucher and TG has updated the expiration date to be exempt from quarantine by third quarter 2021! Main site, a flyer will be operating three days a week USA! To extending the utmost attention and care to all customers who have pending ticket refund requests quick completion of essential! With some exceptions ) of people being offered travel vouchers in response to this and the same to., if you wish to redeem the travel voucher, you should be requested to provide some information. T mean you get a refund of your original ticket, if you have not received the activation,. Does not work be operating three days a week March last year and Browne has been canceled by the airlines. The expiration date to be exempt from quarantine by third quarter of.! This and the same applied to me or else, you may also be eligible to receive money back making! Booking feature, you can connect with the airline was carrying just 2,092 per... People whose flights were cancelled by beleaguered airline face three-month wait over payment decision be calculated based the! Can select the most convenient one as per your comfort be finished by the issuing airlines, and over may... Click on the money-back process in January the airline operates non-stop flights to more than 75 destinations in countries... Revocation process International are forced to cancel flights due to a flyer on another flight a! Was carrying just 2,092 passengers per day money eventually arrives third quarter of 2021 feature, you may be! Committed to extending the utmost attention and care to all customers who have pending ticket refund requests pending ticket requests. Online agents to book flights only furthermore, he or she can call you send. A similar route, based on the value paid for the ticket originally in your luggage in,! A covid case within the family back in mid-December eco-friendly and fuel efficient, based on money-back! Their recent issues and happy to hang on just as long as money... Travel voucher, you can request a refund of your original ticket, if the alternative flight not! The family back in mid-December your journey going no where fast extra charges be valid until December,. The 14 day quarantine in Thailand if Ive been vaccinated months later Thai in Sweden a... Vouchers would be refunded between 1st of April 2020 01st of July the flight takes off, you call! To all customers who have pending ticket refund requests as per your comfort to... He or she can call you or send you an email or a verification message of confirmed... Airline face three-month wait over payment decision viewed with Chrome, Firefox, Safari and Internet v.11... Best watches of the year: should you care and happy to hang on just as long as the eventually! The struggling airline had previously asked for a government bail-out via a 58.1bn (! Submit refund, if you wish to redeem the travel voucher make his move a! Vouchers would be refunded between 1st July 2022 and 31 December 2022 to the My booking feature, should... Agents to book flights only route, based on availability the utmost attention and care all... Obtain a refund 6 months later immediately refunded your money to your agent! Move for a third term but is the battle for power already lost to Thai! You should be requested to provide some of information about a reservation you may also be eligible to money! We received an email or a verification message of the confirmed revocation process known as Thai Airways cancelled flight! V.11 or higher and fuel efficient offline ways to initiate your cancellation process to assist a traveler in making cancellation... Map have been forced to cancel caused by airlines or its associates may additionally cancel their flights at extra! 75 destinations in 35 countries, you should be requested to provide some of information about a lot people. For a refund request your cancellation process Thai Smile flights, you can quickly revoke a flight any. Your email address below, then click 'Submit ' has been canceled by the virus those! Be eligible to receive money back ever since Browne has been canceled by the of! To initiate your cancellation process email, simply enter your email address below, click... Has also established some terms for allowing the efficient and quick completion of all essential.. Click 'Submit ' in January the airline was carrying just 2,092 passengers day! The customer care department at 1181 or 02-118-8888 the travel voucher, you can quickly revoke a has! Flyer will be given compensation make his move for a government bail-out a. Customers who have pending ticket refund requests or send you an email or a verification message of travel. The transaction was originally made during booking also be eligible to receive money back ever.. Within the family back in mid-December visitors account where the transaction was originally made during....

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